We need Amazon's help!! About the brand name being maliciously altered

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
user profile
Seller_6myLf7qAJmwKR

We need Amazon's help!! About the brand name being maliciously altered

Brand name: Haysandy

ASIN: B0CD9NRD1P,B0BCG9K4KV,B0BCG525CW,B0BC95Y4Y2,B0BC8YBPQW

This ASINs was created with Brand name: Haysandy, However, the brand names were maliciously modified to "Visit the Horror Costume Cosplay Halloween Store". The brand owner are unable to list under the correct brand name on US.

Affected site US, please help, thanks.

9 views
2 replies
Tags:Brand Stores, Transparency
00
Reply
2 replies
user profile
Seller_6myLf7qAJmwKR

@SEAmod please help, thanks.

00
user profile
Dougal_Amazon

Hello @Seller_6myLf7qAJmwKR,

My name is Dougal from the Community Manager Team and I would be happy to assist. Thank you for the ASINs and after researching each one, all are still connected to your brand.

For this reason, I believe the issue is Stores related. If you have not already, please open a case with Ads Support. Log into the Amazon Advertising Console and "contact us." Provide them the same detail you provided here.

If you have already done that, please provide the case ID here and I will review and escalate as necessary.

Best, Dougal

00
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_6myLf7qAJmwKR
user profile
Seller_6myLf7qAJmwKR
user profile
Seller_6myLf7qAJmwKR