Amazon charged my Reserved Amount Balance $1440 with NO Reason?? HELP!! Here is my case ID #15492682431
Amazon just charged my reserved amount balance $1440 with no reason, transaction type is Other, no more other details showed for this transaction.
I double checked my seller account, no performance notification, account in good health, no emails from Amazon.
Everything is in good status, but Amazon DO charged my reserved amount balance with no reason.
Anyone knows how could I appeal this to Amazon? seller support don't know what happened either and transfer my case to internal team....
I am still waiting for their response......
Here is my case ID #15492682431, case has been transferred by seller support to internal team, but didn't have any response till now.
4 replies
Connor_Amazon
Hi @Seller_MGIcLWdD6ngYg
Connor from Amazon here, thanks for reaching out to us today.
I've escalated the issue to our partner team to review this further. As soon as they are done investigating they will respond back to you via e-mail.
I will aslo respond here in case I hear from them sooner.
Thank you,
Connor
