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Assistance Needed with Invalid Payment Method on Amazon Seller Account
Since I opened an account on Amazon, I've been unable to add my items because the payment method is marked as invalid. My bank account is fine, and after calling the bank several times, they’ve confirmed that nothing is blocked. I’ve also contacted Amazon, and they advised me to reach out to my bank. I would really appreciate any help with this issue. Thank you.
3 replies
Seller_4zBzdtgCyS9EI
Is it a valid credit card? (Not debit or prepaid)
Seller_rI7BZIczK8iAC
Deposit Method or Charge Method?
Connor_Amazon
Hi @Seller_4Rre4YVbGN2lS
Connor from Amazon here, thanks for reaching out.
I've verified that the card you provided on file isn't coming back valid. Make sure that the card isn't a debit card as certain banks do not work with out system.
At this time you will have to replace the charge method with another card.
We accept the following credit or debit cards:
- American Express
- Diners Club
- Discover
- JCB
- MasterCard
- Visa
Check the below information related to your credit card
- Is the credit card valid?
- Is there a minimum charge amount?
- Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.
- Are there bank limits or policies that prevent the charge attempt from being authorized?
- Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
- Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?
Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.
I hope this helps, let me know If I can assist with anything else.
-Connor
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