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Seller_p9bCLKTPRgoEj

Brand name changed (Hijacked) on my listings

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed (Hijacked) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: Nicbobo

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: Nicbobo

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Sandy_Amazon

743 views
37 replies
Manage Your Brand
Tags:Brand Registry
50
Reply
37 replies
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

Hi there @Seller_p9bCLKTPRgoEj

Thank you for bringing this to our attention. I have escalated this to the proper team and they are currently investigating. I'll update you when they get back to me!

-Jim

41
user profile
Jim_Amazon
In reply to: Seller_D4BlqmKB3F25b's post

@Seller_D4BlqmKB3F25b

I've reached out to our catalog team to jump in and correct this! Once I get word from them, I'll update you.

-Jim

10
user profile
Jim_Amazon
In reply to: Seller_7qEKbzKAqavQV's post

@Seller_7qEKbzKAqavQV

I would love to help out here! With this thread getting a bit hectic, would you mind opening your own thread in the Create and Manage Listings category? You will receive individualized support on resolving your issue that way and feel free to tag me in it!

-Jim

20
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed (YOOZENA) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MKHQW5

Original Brand: Benilev

Hijacked Brand: YOOZENA

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15787120921

Thank you @Jim_Amazon

10
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

@Seller_p9bCLKTPRgoEj

I have surfaced this to the team and expect to hear back next week! I'll keep you updated.

-Jim

10
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: SthAbt

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: SthAbt

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

@Seller_p9bCLKTPRgoEj

I have escalated these ASINs and will update you once I hear back!

-Jim

10
user profile
Seller_7qEKbzKAqavQV
In reply to: Jim_Amazon's post

hi @Jim_Amazon,

I created a new discussion post and tagged you in it, could you please help us with it?

Thank you!

https://sellercentral.amazon.com/seller-forums/discussions/t/3fa12ebd-da66-434b-a992-b534db5d24aa?postId=177c664d-076f-4601-bad2-2806cb39bee4

10
user profile
Jim_Amazon
In reply to: Seller_7qEKbzKAqavQV's post

@Seller_7qEKbzKAqavQV

Either myself or another Community Manager will be along to assist you! 🙂

-Jim

20
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: Wepormox

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: Wepormox

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

These have been sent off once again, @Seller_p9bCLKTPRgoEj!

Thank you for continuing to keep me updated. I'll reach back out to you once I hear back.

-Jim

10
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: Nicbobo

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: Nicbobo

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
user profile
Seller_IuGHeIZGsyvfV
In reply to: Seller_p9bCLKTPRgoEj's post

Same thing happens to us a lot. When I try to change it back it says only the brand owner can make changes. I'm the brand owner so how did someone else do it? Only logical explanation is someone in amazon was paid to do it.

70
There are no more posts to display
user profile
Seller_p9bCLKTPRgoEj

Brand name changed (Hijacked) on my listings

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed (Hijacked) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: Nicbobo

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: Nicbobo

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Sandy_Amazon

743 views
37 replies
Manage Your Brand
Tags:Brand Registry
50
Reply
user profile

Brand name changed (Hijacked) on my listings

by Seller_p9bCLKTPRgoEj

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed (Hijacked) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: Nicbobo

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: Nicbobo

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Sandy_Amazon

Manage Your Brand
Tags:Brand Registry
50
743 views
37 replies
Reply
37 replies
37 replies
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user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

Hi there @Seller_p9bCLKTPRgoEj

Thank you for bringing this to our attention. I have escalated this to the proper team and they are currently investigating. I'll update you when they get back to me!

-Jim

41
user profile
Jim_Amazon
In reply to: Seller_D4BlqmKB3F25b's post

@Seller_D4BlqmKB3F25b

I've reached out to our catalog team to jump in and correct this! Once I get word from them, I'll update you.

-Jim

10
user profile
Jim_Amazon
In reply to: Seller_7qEKbzKAqavQV's post

@Seller_7qEKbzKAqavQV

I would love to help out here! With this thread getting a bit hectic, would you mind opening your own thread in the Create and Manage Listings category? You will receive individualized support on resolving your issue that way and feel free to tag me in it!

-Jim

20
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed (YOOZENA) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MKHQW5

Original Brand: Benilev

Hijacked Brand: YOOZENA

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15787120921

Thank you @Jim_Amazon

10
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

@Seller_p9bCLKTPRgoEj

I have surfaced this to the team and expect to hear back next week! I'll keep you updated.

-Jim

10
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: SthAbt

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: SthAbt

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

@Seller_p9bCLKTPRgoEj

I have escalated these ASINs and will update you once I hear back!

-Jim

10
user profile
Seller_7qEKbzKAqavQV
In reply to: Jim_Amazon's post

hi @Jim_Amazon,

I created a new discussion post and tagged you in it, could you please help us with it?

Thank you!

https://sellercentral.amazon.com/seller-forums/discussions/t/3fa12ebd-da66-434b-a992-b534db5d24aa?postId=177c664d-076f-4601-bad2-2806cb39bee4

10
user profile
Jim_Amazon
In reply to: Seller_7qEKbzKAqavQV's post

@Seller_7qEKbzKAqavQV

Either myself or another Community Manager will be along to assist you! 🙂

-Jim

20
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: Wepormox

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: Wepormox

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

These have been sent off once again, @Seller_p9bCLKTPRgoEj!

Thank you for continuing to keep me updated. I'll reach back out to you once I hear back.

-Jim

10
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: Nicbobo

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: Nicbobo

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
user profile
Seller_IuGHeIZGsyvfV
In reply to: Seller_p9bCLKTPRgoEj's post

Same thing happens to us a lot. When I try to change it back it says only the brand owner can make changes. I'm the brand owner so how did someone else do it? Only logical explanation is someone in amazon was paid to do it.

70
There are no more posts to display
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

Hi there @Seller_p9bCLKTPRgoEj

Thank you for bringing this to our attention. I have escalated this to the proper team and they are currently investigating. I'll update you when they get back to me!

-Jim

41
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

Hi there @Seller_p9bCLKTPRgoEj

Thank you for bringing this to our attention. I have escalated this to the proper team and they are currently investigating. I'll update you when they get back to me!

-Jim

41
Reply
user profile
Jim_Amazon
In reply to: Seller_D4BlqmKB3F25b's post

@Seller_D4BlqmKB3F25b

I've reached out to our catalog team to jump in and correct this! Once I get word from them, I'll update you.

-Jim

10
user profile
Jim_Amazon
In reply to: Seller_D4BlqmKB3F25b's post

@Seller_D4BlqmKB3F25b

I've reached out to our catalog team to jump in and correct this! Once I get word from them, I'll update you.

-Jim

10
Reply
user profile
Jim_Amazon
In reply to: Seller_7qEKbzKAqavQV's post

@Seller_7qEKbzKAqavQV

I would love to help out here! With this thread getting a bit hectic, would you mind opening your own thread in the Create and Manage Listings category? You will receive individualized support on resolving your issue that way and feel free to tag me in it!

-Jim

20
user profile
Jim_Amazon
In reply to: Seller_7qEKbzKAqavQV's post

@Seller_7qEKbzKAqavQV

I would love to help out here! With this thread getting a bit hectic, would you mind opening your own thread in the Create and Manage Listings category? You will receive individualized support on resolving your issue that way and feel free to tag me in it!

-Jim

20
Reply
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed (YOOZENA) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MKHQW5

Original Brand: Benilev

Hijacked Brand: YOOZENA

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15787120921

Thank you @Jim_Amazon

10
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed (YOOZENA) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MKHQW5

Original Brand: Benilev

Hijacked Brand: YOOZENA

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15787120921

Thank you @Jim_Amazon

10
Reply
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

@Seller_p9bCLKTPRgoEj

I have surfaced this to the team and expect to hear back next week! I'll keep you updated.

-Jim

10
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

@Seller_p9bCLKTPRgoEj

I have surfaced this to the team and expect to hear back next week! I'll keep you updated.

-Jim

10
Reply
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: SthAbt

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: SthAbt

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: SthAbt

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: SthAbt

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
Reply
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

@Seller_p9bCLKTPRgoEj

I have escalated these ASINs and will update you once I hear back!

-Jim

10
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

@Seller_p9bCLKTPRgoEj

I have escalated these ASINs and will update you once I hear back!

-Jim

10
Reply
user profile
Seller_7qEKbzKAqavQV
In reply to: Jim_Amazon's post

hi @Jim_Amazon,

I created a new discussion post and tagged you in it, could you please help us with it?

Thank you!

https://sellercentral.amazon.com/seller-forums/discussions/t/3fa12ebd-da66-434b-a992-b534db5d24aa?postId=177c664d-076f-4601-bad2-2806cb39bee4

10
user profile
Seller_7qEKbzKAqavQV
In reply to: Jim_Amazon's post

hi @Jim_Amazon,

I created a new discussion post and tagged you in it, could you please help us with it?

Thank you!

https://sellercentral.amazon.com/seller-forums/discussions/t/3fa12ebd-da66-434b-a992-b534db5d24aa?postId=177c664d-076f-4601-bad2-2806cb39bee4

10
Reply
user profile
Jim_Amazon
In reply to: Seller_7qEKbzKAqavQV's post

@Seller_7qEKbzKAqavQV

Either myself or another Community Manager will be along to assist you! 🙂

-Jim

20
user profile
Jim_Amazon
In reply to: Seller_7qEKbzKAqavQV's post

@Seller_7qEKbzKAqavQV

Either myself or another Community Manager will be along to assist you! 🙂

-Jim

20
Reply
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: Wepormox

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: Wepormox

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: Wepormox

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: Wepormox

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
Reply
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

These have been sent off once again, @Seller_p9bCLKTPRgoEj!

Thank you for continuing to keep me updated. I'll reach back out to you once I hear back.

-Jim

10
user profile
Jim_Amazon
In reply to: Seller_p9bCLKTPRgoEj's post

These have been sent off once again, @Seller_p9bCLKTPRgoEj!

Thank you for continuing to keep me updated. I'll reach back out to you once I hear back.

-Jim

10
Reply
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: Nicbobo

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: Nicbobo

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
user profile
Seller_p9bCLKTPRgoEj
In reply to: Jim_Amazon's post

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed ( SthAbt) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MMXBT8

Original Brand: Benilev

Hijacked Brand: Nicbobo

2. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: Nicbobo

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Jim_Amazon

10
Reply
user profile
Seller_IuGHeIZGsyvfV
In reply to: Seller_p9bCLKTPRgoEj's post

Same thing happens to us a lot. When I try to change it back it says only the brand owner can make changes. I'm the brand owner so how did someone else do it? Only logical explanation is someone in amazon was paid to do it.

70
user profile
Seller_IuGHeIZGsyvfV
In reply to: Seller_p9bCLKTPRgoEj's post

Same thing happens to us a lot. When I try to change it back it says only the brand owner can make changes. I'm the brand owner so how did someone else do it? Only logical explanation is someone in amazon was paid to do it.

70
Reply
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