Handmade Reclassification - Alarmed by Missclassified Items
I just went through the reclassification... I only make necklace pendants... about half of my items maybe ven more were reclassified incorrectly as charms .... can anyone help
case id 18669314491
Handmade Reclassification - Alarmed by Missclassified Items
I just went through the reclassification... I only make necklace pendants... about half of my items maybe ven more were reclassified incorrectly as charms .... can anyone help
case id 18669314491
18 replies
Joey_Amazon
Hello @Seller_cuio4Q9868S17,
Thank you for posting here at the Handmade group.
Please allow me to review your case and go over this information with my internal team. I will post here once I have any new information.
Seller_vrhLSQE91Ezwp
I have the exact same issue with my listings. I just got done speaking with Amazon support and was told that we cannot correct the product types. They have to. So they want us to send them the ASINs and correct product type and supposedly they will fix it. I haven't done it yet, but highly doubt they will get it right if I do. They are incompetent
Joey_Amazon
Hey @Seller_cuio4Q9868S17 I can confirm that your case has been properly routed to the Handmade team support.
Let me know if the case gets resolved with out addressing your issue.
- Joey
Seller_gwzuNYC3ogYNo
I am handmade, but not in Brand Registry, other than now I am an "authorized representative" of my own brand. It was the only way to get back some of the brand benefits they removed for the Waivered Sellers some months ago.
I do have GTIN exemption for the category. The big glitch is somehow related to combining FBA and FBM ASINs under one parent. It hasn't been a problem in the past. I can't remember if I tried it with any other mixed-fulfillment items since this disaster.