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Read onlyHelp! I am not able to contact seller support and need to get this resolved urgently!
Somehow my personal phone number and email address got associated with the seller account "Yerbae LLC". I have no idea who this brand is or how this happened. I do not have permissions to contact seller support and I am not able to remove my personal information.
This is preventing me from setting up my own seller account. Can someone guide me on how to resolve? I tried to contact the brand already, crickets from them...
hint that MAY help
I once ordered a gift for a complete stranger and had Amazon ship it to their address. A few days later I was shipping and noticed my "ship from" address on the seller site was changed to the "ship to" address on the buyer side.
They totally associated my seller account with someone I purchased something for....
Hi @Seller_Wbo98JANU2YWo
Connor from Amazon here, thanks for your question.
Have you reached out to seller support yet? If you have can you share the case ID here with me so that I can take a closer look into this.
Cheers,
Connor