Account Deactivation Due to Invoice Verification - Appeal Help Needed” 

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Seller_dxzAtmf5xkWfY

Account Deactivation Due to Invoice Verification - Appeal Help Needed” 

"Hello Sellers, My Amazon seller account was recently deactivated due to authenticity concerns regarding ASIN: BOOJMB3FHS. I received the following notification from Amazon:"Your Amazon selling account has been deactivated. Your listings have been removed in accordance with section 3 of the Amazon Services Business Solutions Agreement. We are withholding any funds available in your account. If you have FBA inventory of the items causing 'inauthentic' complaints, they are currently ineligible for

Steps Taken so far:

Submitted multiple appeals with supplier invoices and invoices from the supplier's supplier to authenticate the product source.

All appeals were denied without clear feedback on what was insufficient.

Tried to appeal via email to "selling-partner-action-review @ amazon.com" but received an automated response stating this was not the correct channel for account reactivation and directing me to appeal via the Account Health page.

The Account Health page does not provide any new instructions beyond what has already been followed. GIVEN THESE IMPROVEMENTS, IS THERE ANY POSSIBILITY AMAZON MIGHT RECONSIDER REINSTATING MY ACCOUNT? PLEASE HELP!"

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Seller_OvL8C4BJWiuS9

The suppliers aren't the ones you need to get documentation from, they are authorized by the brand for you to sell as a 3rd party on Amazon. You need a LOA from the brand. You will not get any funds or inventory back as it is illegal for Amazon to release under an inauthenticity claim.

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