I experienced a 50% overnight loss of sales and traffic on Feb 12. In investigating, I discovered that all much of my handmade listing data was missing from the Category Listing Report. I opened a case on Feb 14 and it was closed multiple times until I spoke to a live chat specialist who confirmed that my handmade data was missing from the back end. My case was escalated but nothing has been done to date to fix this.
I have discovered that I am not the only handmade seller with this exact same issue! See this post!
Variation Attributes Missing Again! Need Mod!
I have also posted @Seller_gwzuNYC3ogYNo response here which lets you know specifically what to be looking for.
Blank columns include, but are not limited to:
Column F, Brand name; is missing from some skus, but not all of them
Column H, How are your products made; this is blank for all skus
Column I, Closure type, blank for all skus, but should have a value for all skus in the subcategory of handmade-pet-collars
Column V {under VARIATION] Relationship Type, blank for all skus
Column W {under VARIATION] Variation Theme, blank for all skus
Column Z {under DISCOVERY} Style Name, blank for all skus
Column AB {under DISCOVERY} Occasion, blank for all skus
Column AC {under DISCOVERY} Occasion, blank for all skus
Column AD {under DISCOVERY} Occasion, blank for all skus
Column AE {under DISCOVERY} Occasion, blank for all skus
Column AF {under DISCOVERY} Color Map, blank for all skus
Column AG {under DISCOVERY} Material, blank for all skus
Columns AH, AI, AJ, AK, AL {under DISCOVERY} Target Audience, blank for all skus
Column AW {under DISCOVERY} Pattern, blank for all skus
Column AX {under DISCOVERY} Gender, blank for all skus
Columns AY, AZ BA {under DISCOVERY} Style Name, blank for all skus
All Columns DL through EY {under DIMENSIONS} are blank
All this information has been shared in CASE ID 15851382161
How to get a Category Listing Report? ↓↓↓↓↓
To generate a Category Listings Report, follow these steps:
Navigate to the Seller Central menu, and click Reports → Inventory Reports
From the dropdown menu, select Category Listing Reports.
Select the other optional dropdowns to filter the data.
Click Download to initiate the report download process.
If you do not see this report - open a case with seller support and request that it be made available.
Please tag everyone you know or you think needs to know!
@Seller_yoBaUhzkFJuPI @Seller_M94fHI9Bg7LMX@Seller_MoGbTyff168AW @Seller_MxyR30NXlGuuX@Seller_Gd8HNmQJSr4l8@Seller_oIxhMxMXtmM9O@Seller_Ggt6s7zXEwLbA@Seller_jQa7Q0RzvsZVW@Seller_7UdI0hVdHh441@Seller_cuio4Q9868S17@Seller_PJwTnSUgPEQye@Seller_fhBqG1ng2sOXt@Seller_duWknqNkJt3h6@Seller_rTXEzms458uPY@Seller_Ie5DmoHAEV4kW@Seller_M8DB4ikDs2U5w@Seller_ySnyiMYVYHeLV@Seller_3rsEuoNV3xQZ4@Seller_iX5ds4XHCVHAM@Seller_16u4wwaJhlRsO@Seller_Y262O9Ep3I1RD@Seller_bKbl3m40jbryt@Seller_jRZqmuAWfkILS@Seller_mozyZX8PtTMKI@Seller_ylbOq26UWrxAM@Seller_PzEehirHe3hfI@Seller_4H1fTpzm25m4V@Seller_E09A0zaltmY5N@Seller_IMvLzsigKEWvz
Thank you for posting this. I don't have the Category Listings Report so I just requested it be available from support. I'll check mine out once I have it available.
Thank you for posting this - I also do not see that report available. Will try to request it.
@SEAmod @Rose_Amazon @priscilla_amazon @KJ_Amazon
Thank you for this information. I just requested access to this report as well.
I can confirm that I am being affected by this as well.
Column I : How are your products made - all blank
Most all of my discovery items are blank
Dimensions are blank
CASE ID: 15861557071
@priscilla_amazon could you please look into this?
Upon further investigation, when I look at the listing online from customers side it is there. But it is not inthe report. So Does just the report need to be updated? Some items I can not see online on the customers side. But some I can. Is this just a report issue or is there an issue in search? IDK
It would appear that my category listings report is also missing a lot of data that should be there. I'll admit some of it is blank because I never filled it in, but many of the columns that should have something in them are blank. I know they shouldn't be blank because when I edit the listings manually through the seller dashboard it still has what I typed originally when I made the listings.
I'll open a case, hopefully, this will get resolved.
I have opened a case, ID # 15863433501
I opened a case about this and unfortunately the reply they gave me didn't seem to be related to this issue at all.
I am not wording the problem well or they are not understanding what I'm saying this issue is.
They told me, "handmade listings are unique and they can not be converted to standard products" which... is not even close to what we're talking about here. They gave me instructions on how to download an inventory file.
When I opened the support case I told them "I have downloaded my category listings report and have discovered that many columns that should have data in them are blank."
Can a mod look into this? My case ID is 15863433501 and they dont' seem to understand the issue.
@SEAmod@Rose_Amazon@priscilla_amazon@KJ_AmazonWe all need a mod to help us out here! PLEASE! There are more handmade sellers coming forward daily with this same issue.
The same thing happened to us in July 2023. I think it has to do with the Handmade Discoverability Improvement project and there doesn't appear to be any way to fix it at this time. Ironically, it appears that all the back end attributes that are missing have to do with discoverability.
I opened quite a few cases and all of them were closed with no resolution. It's been over a year and we're still missing back end data for Material, Material Free, Occasion, Scent Name, Directions, Target Audience, and a few others.
I experienced a 50% overnight loss of sales and traffic on Feb 12. In investigating, I discovered that all much of my handmade listing data was missing from the Category Listing Report. I opened a case on Feb 14 and it was closed multiple times until I spoke to a live chat specialist who confirmed that my handmade data was missing from the back end. My case was escalated but nothing has been done to date to fix this.
I have discovered that I am not the only handmade seller with this exact same issue! See this post!
Variation Attributes Missing Again! Need Mod!
I have also posted @Seller_gwzuNYC3ogYNo response here which lets you know specifically what to be looking for.
Blank columns include, but are not limited to:
Column F, Brand name; is missing from some skus, but not all of them
Column H, How are your products made; this is blank for all skus
Column I, Closure type, blank for all skus, but should have a value for all skus in the subcategory of handmade-pet-collars
Column V {under VARIATION] Relationship Type, blank for all skus
Column W {under VARIATION] Variation Theme, blank for all skus
Column Z {under DISCOVERY} Style Name, blank for all skus
Column AB {under DISCOVERY} Occasion, blank for all skus
Column AC {under DISCOVERY} Occasion, blank for all skus
Column AD {under DISCOVERY} Occasion, blank for all skus
Column AE {under DISCOVERY} Occasion, blank for all skus
Column AF {under DISCOVERY} Color Map, blank for all skus
Column AG {under DISCOVERY} Material, blank for all skus
Columns AH, AI, AJ, AK, AL {under DISCOVERY} Target Audience, blank for all skus
Column AW {under DISCOVERY} Pattern, blank for all skus
Column AX {under DISCOVERY} Gender, blank for all skus
Columns AY, AZ BA {under DISCOVERY} Style Name, blank for all skus
All Columns DL through EY {under DIMENSIONS} are blank
All this information has been shared in CASE ID 15851382161
How to get a Category Listing Report? ↓↓↓↓↓
To generate a Category Listings Report, follow these steps:
Navigate to the Seller Central menu, and click Reports → Inventory Reports
From the dropdown menu, select Category Listing Reports.
Select the other optional dropdowns to filter the data.
Click Download to initiate the report download process.
If you do not see this report - open a case with seller support and request that it be made available.
Please tag everyone you know or you think needs to know!
@Seller_yoBaUhzkFJuPI @Seller_M94fHI9Bg7LMX@Seller_MoGbTyff168AW @Seller_MxyR30NXlGuuX@Seller_Gd8HNmQJSr4l8@Seller_oIxhMxMXtmM9O@Seller_Ggt6s7zXEwLbA@Seller_jQa7Q0RzvsZVW@Seller_7UdI0hVdHh441@Seller_cuio4Q9868S17@Seller_PJwTnSUgPEQye@Seller_fhBqG1ng2sOXt@Seller_duWknqNkJt3h6@Seller_rTXEzms458uPY@Seller_Ie5DmoHAEV4kW@Seller_M8DB4ikDs2U5w@Seller_ySnyiMYVYHeLV@Seller_3rsEuoNV3xQZ4@Seller_iX5ds4XHCVHAM@Seller_16u4wwaJhlRsO@Seller_Y262O9Ep3I1RD@Seller_bKbl3m40jbryt@Seller_jRZqmuAWfkILS@Seller_mozyZX8PtTMKI@Seller_ylbOq26UWrxAM@Seller_PzEehirHe3hfI@Seller_4H1fTpzm25m4V@Seller_E09A0zaltmY5N@Seller_IMvLzsigKEWvz
I experienced a 50% overnight loss of sales and traffic on Feb 12. In investigating, I discovered that all much of my handmade listing data was missing from the Category Listing Report. I opened a case on Feb 14 and it was closed multiple times until I spoke to a live chat specialist who confirmed that my handmade data was missing from the back end. My case was escalated but nothing has been done to date to fix this.
I have discovered that I am not the only handmade seller with this exact same issue! See this post!
Variation Attributes Missing Again! Need Mod!
I have also posted @Seller_gwzuNYC3ogYNo response here which lets you know specifically what to be looking for.
Blank columns include, but are not limited to:
Column F, Brand name; is missing from some skus, but not all of them
Column H, How are your products made; this is blank for all skus
Column I, Closure type, blank for all skus, but should have a value for all skus in the subcategory of handmade-pet-collars
Column V {under VARIATION] Relationship Type, blank for all skus
Column W {under VARIATION] Variation Theme, blank for all skus
Column Z {under DISCOVERY} Style Name, blank for all skus
Column AB {under DISCOVERY} Occasion, blank for all skus
Column AC {under DISCOVERY} Occasion, blank for all skus
Column AD {under DISCOVERY} Occasion, blank for all skus
Column AE {under DISCOVERY} Occasion, blank for all skus
Column AF {under DISCOVERY} Color Map, blank for all skus
Column AG {under DISCOVERY} Material, blank for all skus
Columns AH, AI, AJ, AK, AL {under DISCOVERY} Target Audience, blank for all skus
Column AW {under DISCOVERY} Pattern, blank for all skus
Column AX {under DISCOVERY} Gender, blank for all skus
Columns AY, AZ BA {under DISCOVERY} Style Name, blank for all skus
All Columns DL through EY {under DIMENSIONS} are blank
All this information has been shared in CASE ID 15851382161
How to get a Category Listing Report? ↓↓↓↓↓
To generate a Category Listings Report, follow these steps:
Navigate to the Seller Central menu, and click Reports → Inventory Reports
From the dropdown menu, select Category Listing Reports.
Select the other optional dropdowns to filter the data.
Click Download to initiate the report download process.
If you do not see this report - open a case with seller support and request that it be made available.
Please tag everyone you know or you think needs to know!
@Seller_yoBaUhzkFJuPI @Seller_M94fHI9Bg7LMX@Seller_MoGbTyff168AW @Seller_MxyR30NXlGuuX@Seller_Gd8HNmQJSr4l8@Seller_oIxhMxMXtmM9O@Seller_Ggt6s7zXEwLbA@Seller_jQa7Q0RzvsZVW@Seller_7UdI0hVdHh441@Seller_cuio4Q9868S17@Seller_PJwTnSUgPEQye@Seller_fhBqG1ng2sOXt@Seller_duWknqNkJt3h6@Seller_rTXEzms458uPY@Seller_Ie5DmoHAEV4kW@Seller_M8DB4ikDs2U5w@Seller_ySnyiMYVYHeLV@Seller_3rsEuoNV3xQZ4@Seller_iX5ds4XHCVHAM@Seller_16u4wwaJhlRsO@Seller_Y262O9Ep3I1RD@Seller_bKbl3m40jbryt@Seller_jRZqmuAWfkILS@Seller_mozyZX8PtTMKI@Seller_ylbOq26UWrxAM@Seller_PzEehirHe3hfI@Seller_4H1fTpzm25m4V@Seller_E09A0zaltmY5N@Seller_IMvLzsigKEWvz
Thank you for posting this. I don't have the Category Listings Report so I just requested it be available from support. I'll check mine out once I have it available.
Thank you for posting this - I also do not see that report available. Will try to request it.
@SEAmod @Rose_Amazon @priscilla_amazon @KJ_Amazon
Thank you for this information. I just requested access to this report as well.
I can confirm that I am being affected by this as well.
Column I : How are your products made - all blank
Most all of my discovery items are blank
Dimensions are blank
CASE ID: 15861557071
@priscilla_amazon could you please look into this?
Upon further investigation, when I look at the listing online from customers side it is there. But it is not inthe report. So Does just the report need to be updated? Some items I can not see online on the customers side. But some I can. Is this just a report issue or is there an issue in search? IDK
It would appear that my category listings report is also missing a lot of data that should be there. I'll admit some of it is blank because I never filled it in, but many of the columns that should have something in them are blank. I know they shouldn't be blank because when I edit the listings manually through the seller dashboard it still has what I typed originally when I made the listings.
I'll open a case, hopefully, this will get resolved.
I have opened a case, ID # 15863433501
I opened a case about this and unfortunately the reply they gave me didn't seem to be related to this issue at all.
I am not wording the problem well or they are not understanding what I'm saying this issue is.
They told me, "handmade listings are unique and they can not be converted to standard products" which... is not even close to what we're talking about here. They gave me instructions on how to download an inventory file.
When I opened the support case I told them "I have downloaded my category listings report and have discovered that many columns that should have data in them are blank."
Can a mod look into this? My case ID is 15863433501 and they dont' seem to understand the issue.
@SEAmod@Rose_Amazon@priscilla_amazon@KJ_AmazonWe all need a mod to help us out here! PLEASE! There are more handmade sellers coming forward daily with this same issue.
The same thing happened to us in July 2023. I think it has to do with the Handmade Discoverability Improvement project and there doesn't appear to be any way to fix it at this time. Ironically, it appears that all the back end attributes that are missing have to do with discoverability.
I opened quite a few cases and all of them were closed with no resolution. It's been over a year and we're still missing back end data for Material, Material Free, Occasion, Scent Name, Directions, Target Audience, and a few others.
Thank you for posting this. I don't have the Category Listings Report so I just requested it be available from support. I'll check mine out once I have it available.
Thank you for posting this. I don't have the Category Listings Report so I just requested it be available from support. I'll check mine out once I have it available.
Thank you for posting this - I also do not see that report available. Will try to request it.
Thank you for posting this - I also do not see that report available. Will try to request it.
@SEAmod @Rose_Amazon @priscilla_amazon @KJ_Amazon
@SEAmod @Rose_Amazon @priscilla_amazon @KJ_Amazon
Thank you for this information. I just requested access to this report as well.
Thank you for this information. I just requested access to this report as well.
I can confirm that I am being affected by this as well.
Column I : How are your products made - all blank
Most all of my discovery items are blank
Dimensions are blank
CASE ID: 15861557071
@priscilla_amazon could you please look into this?
Upon further investigation, when I look at the listing online from customers side it is there. But it is not inthe report. So Does just the report need to be updated? Some items I can not see online on the customers side. But some I can. Is this just a report issue or is there an issue in search? IDK
I can confirm that I am being affected by this as well.
Column I : How are your products made - all blank
Most all of my discovery items are blank
Dimensions are blank
CASE ID: 15861557071
@priscilla_amazon could you please look into this?
Upon further investigation, when I look at the listing online from customers side it is there. But it is not inthe report. So Does just the report need to be updated? Some items I can not see online on the customers side. But some I can. Is this just a report issue or is there an issue in search? IDK
It would appear that my category listings report is also missing a lot of data that should be there. I'll admit some of it is blank because I never filled it in, but many of the columns that should have something in them are blank. I know they shouldn't be blank because when I edit the listings manually through the seller dashboard it still has what I typed originally when I made the listings.
I'll open a case, hopefully, this will get resolved.
It would appear that my category listings report is also missing a lot of data that should be there. I'll admit some of it is blank because I never filled it in, but many of the columns that should have something in them are blank. I know they shouldn't be blank because when I edit the listings manually through the seller dashboard it still has what I typed originally when I made the listings.
I'll open a case, hopefully, this will get resolved.
I have opened a case, ID # 15863433501
I have opened a case, ID # 15863433501
I opened a case about this and unfortunately the reply they gave me didn't seem to be related to this issue at all.
I am not wording the problem well or they are not understanding what I'm saying this issue is.
They told me, "handmade listings are unique and they can not be converted to standard products" which... is not even close to what we're talking about here. They gave me instructions on how to download an inventory file.
When I opened the support case I told them "I have downloaded my category listings report and have discovered that many columns that should have data in them are blank."
Can a mod look into this? My case ID is 15863433501 and they dont' seem to understand the issue.
I opened a case about this and unfortunately the reply they gave me didn't seem to be related to this issue at all.
I am not wording the problem well or they are not understanding what I'm saying this issue is.
They told me, "handmade listings are unique and they can not be converted to standard products" which... is not even close to what we're talking about here. They gave me instructions on how to download an inventory file.
When I opened the support case I told them "I have downloaded my category listings report and have discovered that many columns that should have data in them are blank."
Can a mod look into this? My case ID is 15863433501 and they dont' seem to understand the issue.
@SEAmod@Rose_Amazon@priscilla_amazon@KJ_AmazonWe all need a mod to help us out here! PLEASE! There are more handmade sellers coming forward daily with this same issue.
@SEAmod@Rose_Amazon@priscilla_amazon@KJ_AmazonWe all need a mod to help us out here! PLEASE! There are more handmade sellers coming forward daily with this same issue.
The same thing happened to us in July 2023. I think it has to do with the Handmade Discoverability Improvement project and there doesn't appear to be any way to fix it at this time. Ironically, it appears that all the back end attributes that are missing have to do with discoverability.
I opened quite a few cases and all of them were closed with no resolution. It's been over a year and we're still missing back end data for Material, Material Free, Occasion, Scent Name, Directions, Target Audience, and a few others.
The same thing happened to us in July 2023. I think it has to do with the Handmade Discoverability Improvement project and there doesn't appear to be any way to fix it at this time. Ironically, it appears that all the back end attributes that are missing have to do with discoverability.
I opened quite a few cases and all of them were closed with no resolution. It's been over a year and we're still missing back end data for Material, Material Free, Occasion, Scent Name, Directions, Target Audience, and a few others.