Can't reactivate my account
I had my account deactivated due to inactivity like many other times ( nothing new here)
When I clicked on "reactivate my account", I saw a big banner asking me to update my business. I accidently changed my business type to sole proprietor and now I can't submit my documents to reactivate my account
I still see the banner there, but I does not show me any other option other than sole proprietor. Also, I can't change the business location and now I can't submit my personal documents since it's pending to attach my business documents, which I do not own since I don't have a business in Brazil
My tax info is validated as an individual
Can't reactivate my account
I had my account deactivated due to inactivity like many other times ( nothing new here)
When I clicked on "reactivate my account", I saw a big banner asking me to update my business. I accidently changed my business type to sole proprietor and now I can't submit my documents to reactivate my account
I still see the banner there, but I does not show me any other option other than sole proprietor. Also, I can't change the business location and now I can't submit my personal documents since it's pending to attach my business documents, which I do not own since I don't have a business in Brazil
My tax info is validated as an individual
6 replies
Seller_kIukTwdhvntAp
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…
Seller_rI7BZIczK8iAC
Do you own a company with other owners? If not, you ARE most probably a "Sole Proprietor" and you don't have to change anything.
Connor_Amazon
Hi @Seller_Td1jtImwYGQcr
Connor from Amazon here, thanks for reaching out.
As the other community members mentioned, I can help but I do need a support case to take a look at the account. Did you already reach out to seller support?
Let me know,
Connor
Can't reactivate my account
I had my account deactivated due to inactivity like many other times ( nothing new here)
When I clicked on "reactivate my account", I saw a big banner asking me to update my business. I accidently changed my business type to sole proprietor and now I can't submit my documents to reactivate my account
I still see the banner there, but I does not show me any other option other than sole proprietor. Also, I can't change the business location and now I can't submit my personal documents since it's pending to attach my business documents, which I do not own since I don't have a business in Brazil
My tax info is validated as an individual
Can't reactivate my account
I had my account deactivated due to inactivity like many other times ( nothing new here)
When I clicked on "reactivate my account", I saw a big banner asking me to update my business. I accidently changed my business type to sole proprietor and now I can't submit my documents to reactivate my account
I still see the banner there, but I does not show me any other option other than sole proprietor. Also, I can't change the business location and now I can't submit my personal documents since it's pending to attach my business documents, which I do not own since I don't have a business in Brazil
My tax info is validated as an individual
Can't reactivate my account
I had my account deactivated due to inactivity like many other times ( nothing new here)
When I clicked on "reactivate my account", I saw a big banner asking me to update my business. I accidently changed my business type to sole proprietor and now I can't submit my documents to reactivate my account
I still see the banner there, but I does not show me any other option other than sole proprietor. Also, I can't change the business location and now I can't submit my personal documents since it's pending to attach my business documents, which I do not own since I don't have a business in Brazil
My tax info is validated as an individual
6 replies
6 replies
Seller_kIukTwdhvntAp
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…
Seller_rI7BZIczK8iAC
Do you own a company with other owners? If not, you ARE most probably a "Sole Proprietor" and you don't have to change anything.
Connor_Amazon
Hi @Seller_Td1jtImwYGQcr
Connor from Amazon here, thanks for reaching out.
As the other community members mentioned, I can help but I do need a support case to take a look at the account. Did you already reach out to seller support?
Let me know,
Connor
Seller_kIukTwdhvntAp
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…
Seller_kIukTwdhvntAp
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…
Seller_rI7BZIczK8iAC
Do you own a company with other owners? If not, you ARE most probably a "Sole Proprietor" and you don't have to change anything.
Seller_rI7BZIczK8iAC
Do you own a company with other owners? If not, you ARE most probably a "Sole Proprietor" and you don't have to change anything.
Connor_Amazon
Hi @Seller_Td1jtImwYGQcr
Connor from Amazon here, thanks for reaching out.
As the other community members mentioned, I can help but I do need a support case to take a look at the account. Did you already reach out to seller support?
Let me know,
Connor
Connor_Amazon
Hi @Seller_Td1jtImwYGQcr
Connor from Amazon here, thanks for reaching out.
As the other community members mentioned, I can help but I do need a support case to take a look at the account. Did you already reach out to seller support?
Let me know,
Connor
