Multiple shipments sent to SCK8 closed, 0 units received
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Seller_J3iQDS3k0Tutl

Multiple shipments sent to SCK8 closed, 0 units received

I have noticed that many of my SPD shipments sent from our warehouse to the fulfillment center (SCK8) had been delivered, but after a few weeks the shipments changed to "Closed" status with 0 units received. Over 15 shipments with thousands of dollars at risk have this issue.

I asked Seller Support to request an investigation of that FC, but they were no help and suggested that I go through the reconcile process, which just takes a huge amount of time. Could someone help with this?

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Tags:FBA, Fulfillment center, Lost shipment, Ship to FC, Warehouse
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Seller_J3iQDS3k0Tutl

@Bryce_Amazon

@Dominic_Amazon

@Tatiana_Amazon

@Sandy_Amazon

Case ID 15884206301

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user profile
TaylorR_Amazon

Hey @Seller_J3iQDS3k0Tutl, in order to investigate the missing shipments, you will need to go through that reconcile process starting with proof of ownership and proof of delivery.

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