Hey everyone! I'm a new Amazon seller and I'm excited to be here with all of you. I hope everyone is doing great! If anyone has any advice or tips that could help us all succeed, feel free to share. Let's support each other and grow together!

I cannot find the Seller Identity Verificastion for Amazon Australia, I can't find the page where I put in my information.

I'm totally stuck. I cannot get to the place where I can share information with Amazon. I've never seen the page that asks for my passport. Can somebody send me a link? 

I've tried a different laptop, a different browser, I've tried different login accounts -

I believe this is the linkIn order to apply for the SIV, click on the link below: https://sellercentral.amazon.com.au/hz/approvalrequest/registration?applicationId=6ab7741f-a907-4aec-72d7-4ee71afa4663

When I click on that link, I go to this page. 

When I click on the only open case, it takes me to this message "Not a valid case':

I can get to the same 'not a valid case' page by clicking on the link below, from this page:

https://sellercentral.amazon.com.au/nms/redirect/975e23dd-e75d-3717-b78c-d9fcab7424ed?nt=SELLER_MISCONDUCT_SIV&sk=pdqr5-MUHdzaEMymnMehKK9Fg3E9zKXQ0Cxi4Q--jlKsRXGIwj94aP5f1f2qkZtzB20XFPeZg7hrRdJcq4ydhg&n=1&u=aHR0cHM6Ly9zZWxsZXJjZW50cmFsLmFtYXpvbi5jb20uYXUvaHovYXBwcm92YWxyZXF1ZXN0L3JlZ2lzdHJhdGlvbg 

I've been all over the Account Management page, nowhere does it prompt me to put in my SIV. 

Thank you

Hello Seller Support Representative and Forum Members,

Requesting help from the relevant Amazon team or other members who have been in my shoes before. While my shipment was on its way to Amazon warehouse, the system put limited access to my account due to inactivity. The email requesting to reverify my identity contains link that is supposed to take me to the next steps of the verification process and and show me what to upload and where. HOWEVER, the link is only taking me to my account info that is not have any option to upload the required documents. I'm attaching the screenshots below: the landing page after clicking "Begin the verification process", the email itself and the automated response from Seller Identification team. Can the relevant team help me resolve this?