Recently, my product has received eight negative reviews all at once, and it appears that a competitor is continuously adding negative reviews. This competitor has already posted nearly 20 negative reviews onto our listing in the past one month, some of which were removed after I reported them to the review team. I think they are malicious reviews because of the following reasons:

1.All of these new reviews were posted before the expected delivery date.

2. Most of the content of these reviews is identical to that on other sellers' listings including the title and punctuation.

3. All of these reviewer profile seems suspicious as they are only leaving negative review.

I also have opened a case on this that is the Case number 15949968241

My listing rating now is only 3.9 and it affected our sales a lot. I really need help on this! I feel desperate that malicious reviews are being posted repeatedly.

@Seller_PIHyltK09pbl3@Seller_GEZPMc4CeQfh6@Seller_CnfW62x6yxvJw

Recently, in order to effectively handle after-sales and improve product quality, I carefully checked the comments and customer Profile pages but found 3 false and unfair malicious negative reviews from free product testers. Their profiles all had multiple positive reviews in the same category as mine: adult sex products and toys. There were only critical reviews for my products, and the critical reviews were not specific and did not reflect the real experience of using the product. Please help verify the following reviews and delete these unfair, negative reviews.

Review ID:

https://www.amazon.com/gp/customer-reviews/R12RY37ZHB5QED

Profile Link: https://www.amazon.com/gp/profile/amzn1.account.AF2L5SWMH5GI4APGARXBFMZJPOCA/ref=cm_cr_getr_d_gw_btm?ie=UTF8

Review ID:

https://www.amazon.com/gp/customer-reviews/R1UJAUUR1JGSQ1

Profile Link: https://www.amazon.com/gp/profile/amzn1.account.AHA5JBYAKNRCFCMUSREX4L4F6ZGA/ref=cm_cr_srp_d_gw_btm?ie=UTF8

Review ID:

https://www.amazon.com/gp/customer-reviews/R29NXZNE6V3T72

Profile Link: https://www.amazon.com/gp/profile/amzn1.account.AEXNQCHM33DY3VJ7B2QAVDUX42EQ/ref=cm_cr_srp_d_gw_btm?ie=UTF8

Case ID in sellercentral: 17303159311

Thank you for your support!

Best Regards,

futexinwo-AN

Hi friend and Amazon,

We sincerely apologize for bothering you, but we are currently suffering from a seriously malicious attack involving non-verified purchase (NON-VP) negative reviews.

We have been receiving many malicious NON-VP negative reviews every week. Today we received 7 reviews are posted on the same day for the same product again, even for our new listings. We are extremely concerned and need help! Could you kindly assist us?