HELP from Amazon Moderators Needed!
Dear Amazon Moderators!
I need your help!
My listing was deactivated 2 month ago without any reason and no notification or email was sent. I contacted Seller support as well as Account Health support over 15 times and none of them were able to identify what is wrong. I have several open cases pending Amazon Action since June 12. I also emailed compliance documentations in case it can help. But did not get any response either.
Please help to resolve the situation, assist or provide information where to address his issue. I have subscriptions on the listing that cannot be fulfilled due to the situation.
List of Open cases are below:
15815539431
15618073211
15493725281
15482368131
15457910081
15441552851
Thank you.
10 replies
Glenn_Amazon
Greetings @Seller_uA6CAo09KWz78,
Thank you for reaching out with your concerns with what has caused your ASIN to be removed. I am currently investigating your delayed cases with my internal escalation team to determine what options exist. Once I have additional updates I will reach out to you here. Thank you for your understanding.
-Glenn
Seller_6r3qkcScfalo4
Hi were you able to get this issue resolved? I am on the same boat. Just getting stonewalled by Seller Support. Thanks.
