N-acetyl L-cysteine (NAC), a dietary supplement, has been flagged as a “drug-only active ingredient” on Amazon.
Several of our listings have been flagged for product compliance policy issues and product detail pages taken down.
It seems some FDA warning letters sent during summer 2020 to several “hangover cure” products which contained NAC have made it to the ranks of Amazon policy bots. Despite NAC being listed on CRN’s ODI list, it seems it is now a restricted product.
A friendly “heads up” to other supplement sellers active on this forum.
That’s got to be an 8 figure product on Amazon…
no joke
I see them available on Amazon, what does your compliance note from Amazon say?
here is Amazon’s choice:
I ask because I get stuff from Amazon saying that products are against some policy or another and I end up sending Amazon back links to products that they are telling me are against policy.
I havn’t seen a complete removal of a supplement in a long time on here.
@ASV_Vites, may I ask if you can weigh in here with your usual pertinent advice?
We also had a product go down yesterday for having NAC as an ingredient.
I just don’t understand why Amazon would only target specific products with this ingredient, and leave others untouched. Especially when Amazon is still able to sell their version of the product.
Reading that ad made me get up off the chair and brew some green tea.
Supplement listings are getting hit extremely hard right now.
I’ve been told by an insider, that this is the FDA’s doing
Here is what our amazon rep says about why straight NAC products are still on amazon, while multi-ingredient supplements containing NAC are being removed:
Essentially, to sell NAC on Amazon, NAC must be the only active ingredient. It cannot be included in a multi-vitamin or any supplement with other active ingredients. This violates Amazon’s Drugs & Drug Paraphernalia policy. Please see the below blurb which contains the exact FDA guidelines around NAC. The Restricted Products team is identifying and removing all ASINs which contain NAC plus additional active ingredients. Unfortunately, there are no appeal paths for this decision. Please take a look at the linked policy and the below statement and let me know if you have any questions.
Based on the product label, it appears that you intend to market your product, which contains N-acetyl-L-cysteine (NAC), as a dietary supplement. Your product cannot be a dietary supplement, because it does not meet the definition of dietary supplement under section 201(ff) of the Act [21 U.S.C. § 321(ff)]. FDA has concluded that NAC products are excluded from the dietary supplement definition under section 201(ff)(3)(B)(i) of the Act [21 U.S.C. § 321(ff)(3)(B)(i)]. Under this provision, if an article (such as NAC) has been approved as a new drug under section 505 of the Act [21 U.S.C. § 355], then products containing that article are outside the definition of a dietary supplement, unless before such approval that article was marketed as a dietary supplement or as a food. NAC was approved as a new drug under section 505 of the Act [21 U.S.C. § 355] on September 14, 1963. FDA is not aware of any evidence that NAC was marketed as a dietary supplement or as a food prior to that date.
Amazon removed our listing saying the same thing.
The problem is that our product is Glutathione and there is no NAC. We appeal and they answered again that NAC is not allowed.
There is more than 1,000 Glutathione selling on Amazon right now and they removed our listing saying that our product contain NAC.
I can’t understand.
Same. We now have 14 listing suppressed - none of which have NAC in them.
N-acetyl L-cysteine (NAC), a dietary supplement, has been flagged as a “drug-only active ingredient” on Amazon.
Several of our listings have been flagged for product compliance policy issues and product detail pages taken down.
It seems some FDA warning letters sent during summer 2020 to several “hangover cure” products which contained NAC have made it to the ranks of Amazon policy bots. Despite NAC being listed on CRN’s ODI list, it seems it is now a restricted product.
A friendly “heads up” to other supplement sellers active on this forum.
N-acetyl L-cysteine (NAC), a dietary supplement, has been flagged as a “drug-only active ingredient” on Amazon.
Several of our listings have been flagged for product compliance policy issues and product detail pages taken down.
It seems some FDA warning letters sent during summer 2020 to several “hangover cure” products which contained NAC have made it to the ranks of Amazon policy bots. Despite NAC being listed on CRN’s ODI list, it seems it is now a restricted product.
A friendly “heads up” to other supplement sellers active on this forum.
That’s got to be an 8 figure product on Amazon…
no joke
I see them available on Amazon, what does your compliance note from Amazon say?
here is Amazon’s choice:
I ask because I get stuff from Amazon saying that products are against some policy or another and I end up sending Amazon back links to products that they are telling me are against policy.
I havn’t seen a complete removal of a supplement in a long time on here.
@ASV_Vites, may I ask if you can weigh in here with your usual pertinent advice?
We also had a product go down yesterday for having NAC as an ingredient.
I just don’t understand why Amazon would only target specific products with this ingredient, and leave others untouched. Especially when Amazon is still able to sell their version of the product.
Reading that ad made me get up off the chair and brew some green tea.
Supplement listings are getting hit extremely hard right now.
I’ve been told by an insider, that this is the FDA’s doing
Here is what our amazon rep says about why straight NAC products are still on amazon, while multi-ingredient supplements containing NAC are being removed:
Essentially, to sell NAC on Amazon, NAC must be the only active ingredient. It cannot be included in a multi-vitamin or any supplement with other active ingredients. This violates Amazon’s Drugs & Drug Paraphernalia policy. Please see the below blurb which contains the exact FDA guidelines around NAC. The Restricted Products team is identifying and removing all ASINs which contain NAC plus additional active ingredients. Unfortunately, there are no appeal paths for this decision. Please take a look at the linked policy and the below statement and let me know if you have any questions.
Based on the product label, it appears that you intend to market your product, which contains N-acetyl-L-cysteine (NAC), as a dietary supplement. Your product cannot be a dietary supplement, because it does not meet the definition of dietary supplement under section 201(ff) of the Act [21 U.S.C. § 321(ff)]. FDA has concluded that NAC products are excluded from the dietary supplement definition under section 201(ff)(3)(B)(i) of the Act [21 U.S.C. § 321(ff)(3)(B)(i)]. Under this provision, if an article (such as NAC) has been approved as a new drug under section 505 of the Act [21 U.S.C. § 355], then products containing that article are outside the definition of a dietary supplement, unless before such approval that article was marketed as a dietary supplement or as a food. NAC was approved as a new drug under section 505 of the Act [21 U.S.C. § 355] on September 14, 1963. FDA is not aware of any evidence that NAC was marketed as a dietary supplement or as a food prior to that date.
Amazon removed our listing saying the same thing.
The problem is that our product is Glutathione and there is no NAC. We appeal and they answered again that NAC is not allowed.
There is more than 1,000 Glutathione selling on Amazon right now and they removed our listing saying that our product contain NAC.
I can’t understand.
Same. We now have 14 listing suppressed - none of which have NAC in them.
That’s got to be an 8 figure product on Amazon…
no joke
That’s got to be an 8 figure product on Amazon…
no joke
I see them available on Amazon, what does your compliance note from Amazon say?
here is Amazon’s choice:
I ask because I get stuff from Amazon saying that products are against some policy or another and I end up sending Amazon back links to products that they are telling me are against policy.
I havn’t seen a complete removal of a supplement in a long time on here.
I see them available on Amazon, what does your compliance note from Amazon say?
here is Amazon’s choice:
I ask because I get stuff from Amazon saying that products are against some policy or another and I end up sending Amazon back links to products that they are telling me are against policy.
I havn’t seen a complete removal of a supplement in a long time on here.
@ASV_Vites, may I ask if you can weigh in here with your usual pertinent advice?
@ASV_Vites, may I ask if you can weigh in here with your usual pertinent advice?
We also had a product go down yesterday for having NAC as an ingredient.
I just don’t understand why Amazon would only target specific products with this ingredient, and leave others untouched. Especially when Amazon is still able to sell their version of the product.
We also had a product go down yesterday for having NAC as an ingredient.
I just don’t understand why Amazon would only target specific products with this ingredient, and leave others untouched. Especially when Amazon is still able to sell their version of the product.
Reading that ad made me get up off the chair and brew some green tea.
Reading that ad made me get up off the chair and brew some green tea.
Supplement listings are getting hit extremely hard right now.
Supplement listings are getting hit extremely hard right now.
I’ve been told by an insider, that this is the FDA’s doing
I’ve been told by an insider, that this is the FDA’s doing
Here is what our amazon rep says about why straight NAC products are still on amazon, while multi-ingredient supplements containing NAC are being removed:
Essentially, to sell NAC on Amazon, NAC must be the only active ingredient. It cannot be included in a multi-vitamin or any supplement with other active ingredients. This violates Amazon’s Drugs & Drug Paraphernalia policy. Please see the below blurb which contains the exact FDA guidelines around NAC. The Restricted Products team is identifying and removing all ASINs which contain NAC plus additional active ingredients. Unfortunately, there are no appeal paths for this decision. Please take a look at the linked policy and the below statement and let me know if you have any questions.
Based on the product label, it appears that you intend to market your product, which contains N-acetyl-L-cysteine (NAC), as a dietary supplement. Your product cannot be a dietary supplement, because it does not meet the definition of dietary supplement under section 201(ff) of the Act [21 U.S.C. § 321(ff)]. FDA has concluded that NAC products are excluded from the dietary supplement definition under section 201(ff)(3)(B)(i) of the Act [21 U.S.C. § 321(ff)(3)(B)(i)]. Under this provision, if an article (such as NAC) has been approved as a new drug under section 505 of the Act [21 U.S.C. § 355], then products containing that article are outside the definition of a dietary supplement, unless before such approval that article was marketed as a dietary supplement or as a food. NAC was approved as a new drug under section 505 of the Act [21 U.S.C. § 355] on September 14, 1963. FDA is not aware of any evidence that NAC was marketed as a dietary supplement or as a food prior to that date.
Here is what our amazon rep says about why straight NAC products are still on amazon, while multi-ingredient supplements containing NAC are being removed:
Essentially, to sell NAC on Amazon, NAC must be the only active ingredient. It cannot be included in a multi-vitamin or any supplement with other active ingredients. This violates Amazon’s Drugs & Drug Paraphernalia policy. Please see the below blurb which contains the exact FDA guidelines around NAC. The Restricted Products team is identifying and removing all ASINs which contain NAC plus additional active ingredients. Unfortunately, there are no appeal paths for this decision. Please take a look at the linked policy and the below statement and let me know if you have any questions.
Based on the product label, it appears that you intend to market your product, which contains N-acetyl-L-cysteine (NAC), as a dietary supplement. Your product cannot be a dietary supplement, because it does not meet the definition of dietary supplement under section 201(ff) of the Act [21 U.S.C. § 321(ff)]. FDA has concluded that NAC products are excluded from the dietary supplement definition under section 201(ff)(3)(B)(i) of the Act [21 U.S.C. § 321(ff)(3)(B)(i)]. Under this provision, if an article (such as NAC) has been approved as a new drug under section 505 of the Act [21 U.S.C. § 355], then products containing that article are outside the definition of a dietary supplement, unless before such approval that article was marketed as a dietary supplement or as a food. NAC was approved as a new drug under section 505 of the Act [21 U.S.C. § 355] on September 14, 1963. FDA is not aware of any evidence that NAC was marketed as a dietary supplement or as a food prior to that date.
Amazon removed our listing saying the same thing.
The problem is that our product is Glutathione and there is no NAC. We appeal and they answered again that NAC is not allowed.
There is more than 1,000 Glutathione selling on Amazon right now and they removed our listing saying that our product contain NAC.
I can’t understand.
Amazon removed our listing saying the same thing.
The problem is that our product is Glutathione and there is no NAC. We appeal and they answered again that NAC is not allowed.
There is more than 1,000 Glutathione selling on Amazon right now and they removed our listing saying that our product contain NAC.
I can’t understand.
Same. We now have 14 listing suppressed - none of which have NAC in them.
Same. We now have 14 listing suppressed - none of which have NAC in them.