Brand Registry Locked for 90 Days

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Seller_AJva5c1Io2Hxd

Brand Registry Locked for 90 Days

Hello,

I'm reaching out with deep concern regarding my recent Brand Registry application, which was unfortunately declined due todue to Amazon not being able to verify business name and business identifier. I’ve been notified that my account has been locked from reapplying for the next 90 days, and it's been more than 2 months while I go back and forth with support.

I fully understand and respect Amazon's need to validate brand ownership and accuracy of information to maintain the highest level of trust and protection for customers. However, this current situation is having a significant negative impact on my business.

I am a dedicated seller working hard to build a legitimate and trusted brand on your platform, and the delay in Brand Registry is preventing me from accessing key tools and protections that are critical for growth and customer satisfaction.

I kindly ask for any assistance or guidance in either appealing this decision or accelerating a review of my case @Dougal_Amazon@Sandy_Amazon . I am more than willing to provide any necessary documentation or clarification to resolve the issue and demonstrate the authenticity and ownership of my brand.

Please let me know how I can work with you to resolve this matter. I truly appreciate your time and support.

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Seller_AJva5c1Io2Hxd

My case ID is: 16999364451

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Dougal_Amazon

Hello @Seller_AJva5c1Io2Hxd,

Dougal from the Community Manager Team here and I will be happy to assist wherever I can. Thank for the case ID, given the reason for rejection communicated on 1/30 and 3/11, but an absence of any additional documentation that does verify the registered business name and business identifier has been provided, I advise you to review the Brand Registry application business information help page and then add an attachment (like the tax ID number or business ID number) to case ID 16999364451.

Once that information has been provided there, I can try and escalate accordingly.

Please let me know once you have uploaded the information and then I can connect with the appeals team.

Best, Dougal

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