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Listing altered, Seller Support refuses to fix

by Seller_VVU0Eee63oIYM

ASIN B00ZT65ZXC has been altered in several ways, and the system isn't allowing me to revert the changes. My company manufactures the item and I'm the sole seller, and no one else should've been able to change the detail page in any way.

I've created numerous cases requesting this be fixed, but each time Seller Support says they see no problem. The most recent complaint ID is 15410890191.

Images below show how the detail page has been modified, and my notations show how the page appeared originally. It needs to be restored to its original state.

Can this please be escalated and fixed once and for all?

Tags: ASIN, Detail page, Listing hijack
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Manny_Amazon
In reply to: Seller_VVU0Eee63oIYM's post

Hello @Seller_VVU0Eee63oIYM,

Thanks for posting regarding this issue. I've escalated this to our partner team to take a closer look at updating the listing's product detail page. I'll update you as soon as I hear back from them.

Have a great day in the meantime.

- Manny

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