When I log into my seller account homepage, I see the "Stranded reason" column with the status "Account not fully onboarded." I have opened multiple tickets in the past 20 days, I followed their instructions of re-verifying the account in Seller Central. Despite this, the Dashboard still shows "Fix the Stranded Inventory," and I have no further instructions to follow. I keep receiving automated responses asking me to follow the on-screen instructions, but none works.

Additionally, my seller account status remains "Inactive" despite completing all necessary actions, including payment and identity verification. Since Feb 5th, I refreshed the toggle switch by deactivating/ activating the "Off-Vacation" setting for all three countries in North America with assistance from Amazon Customer Support. However, my U.S. Marketplace vacation setting still shows "On-Vacation," even though I have set it to "Off-Vacation" on my end in the edit section and saved it like that several times. As I mentioned before, I also discussed this issue with an Amazon Customre Service representative, but there has yet to be an update or change in my account's status.

Please help clarify all the possible reasons for this issue and how best to resolve it. I am committed to addressing any outstanding issues promptly.

Additionally, any assistance ensuring my account shows "Off-Vacation" for the U.S. Marketplace is greatly appreciated. If any additional information is required for identity verification, please specify the details and location so I can provide it immediately.

Thank you for your attention to this matter.