Label print orientation QZ Tray dont have ouption to change left or rhight or left

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Seller_5ttu1AKpRj26d

Label print orientation QZ Tray dont have ouption to change left or rhight or left

Label print orientation QZ Tray dont have ouption to change left or rhight or left

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3 replies
Tags:Shipping labels
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3 replies
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Seller_gCSBtbpPrOYJx

Same here, this completely ruins the way we pack our orders, as we print the shipping labels and packing slips at the same time.

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Jameson_Amazon

Hi @Seller_5ttu1AKpRj26d,

Thank you for reaching out about this and for your patience here!

As mentioned on that screenshot, please note that label orientation may be different for different carriers. In some cases, carrier label orientation is not present with Buy Shipping. You can select from the predefined label orientation, but you cannot customize orientation of such labels using QZ Tray on Buy Shipping. In order to change the printing orientation of the label:

  1. On the Buy Shipping page, select the carrier you will use
  2. Click Label print orientation to choose a different layout from the predetermined options
  3. If you would like to further customize the label print orientation, choose None in the One-Click-Printer dropdown, and then click Buy Shipping. Once the label opens, you can configure your printing orientation without QZ Tray.

If you continue to have issues with your label orientation, I would recommend opening a case with Seller Support to see what your options are with this. If you open a case, please feel free to send me your case ID so I can follow along with that correspondence.

Thanks again,

Jameson

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