Hello sellers, do you know how to solve the problem of account association (which prevents me from opening sales permissions for other international sites due to account association)? Please help me open "Amazon Pay" sales permissions (see email con
Hello, respected Amazon customer service. My store has been open for sales on the North American site for six months (since March 2024). Currently, I have an account that has been in an unsellable state. Please refer to Attachment 4 for details. Attachment 1-3 shows the account information in the seller's backend settings. I would like to open Amazon Pay as a sellable state. Please help me solve this problem. Only by opening Amazon Pay sales permission can I open sales permissions on other international sites. I hope you can help me solve this problem. Currently, my store has very few sales orders and the business is struggling. I would like to open more international sites to sell products, hoping to bring profits to my store's operation. Thank you very much.
2 replies
Seller_CW0P5hgbsiqWX
The reason this happens in most cases, is because you, or another person, opened their Amazon account on the same computing device. Through the cookies/tokens Amazon places in your computing device every time the account is accessed, it is easy for Amazon to check what accounts are being opened on what device. When two different accounts are recognized as being opened on the same computing device, they are both suspended. Do you know someone else whos account was also suspended?
Well, don’t use the appeal, Amazon Made A Mistake, because it will be rejected. Amazon knows the date, time, and IP Address both accounts were accessed and usually will not tell you. This is the key to coming back.
Think hard of where you accessed your account in the past few weeks. If you can tell Amazon in an appeal, where it happened (EX: I opened my account at Jim’s house to help him get started), and it matches what Amazon has on file, you will be back within a day. This was learned from personal experience.
Think it over.
Danny_Amazon
Hello @Seller_4kTKx49pnhW6d- and thanks for posting. Please do note that our Community Guidelines do prohibit the creation of duplicate threads. Therefore, I will need to close this in favor of your other thread on this same topic. Please take a look there and do look to only create one thread per topic moving forward.
I appreciate your understanding!
