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Confused. Is my Brand Registry Application approved or not?

by Seller_8Yduf66oIxEN1
in New Seller Community group

Hello Amazon,

Can you please assist me with this. Seller Support sees my Brand Registry application as “Approved” on their end; however, on my end, my application shows as “Rejected” I also have not received any notices of recent approvals.

Brand name: Kobiva

Application #: 98345981

Can you please explain the discrepancy in what Seller Support is telling me and what I see on my end?

Thank you

P.S I opened a new thread as this is a brand new and unique issue that I just came across

Tags: Brand Registry
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CR_Amazon
In reply to: Seller_8Yduf66oIxEN1's post

Hello again @Seller_8Yduf66oIxEN1

CR here again!

Thank you for the additional information here, and apologize for the frustration of seeing one thing on your end and receiving mixed messages from support.

I am going to engage a colleague here to see if we can get you some details on what is going on.

Appreciate your patience while I connect with them.

CR_Amazon

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