Unable to verify bank account
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Seller_ih5Ex3TitmoiF

Unable to verify bank account

Hello,

I'm unable to verify my business bank account for my US LLC. This bank account was previously verified and was receiving amazon disbursements for some time.

Now again It's not able to pass verification through the automated amazon system because in the US LLC is not available as an option on the bank verification page where it's asking to submit a bank statement.

In the past seller support was not able to help, only when one of this forum Amazon moderators escalated this issue with some other team that reached to me directly and did verification live on the phone with me.

I have also created a new case for this case ID 15317291091

Here's the previous thread on the same issue: https://sellercentral.amazon.com/seller-forums/discussions/t/c61af52e-e458-4614-b40d-aee673e4daee?postId=c262790d-864b-45ca-bcba-0fd2911eb3c3

@Steve_Amazon@CR_Amazon

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10 replies
Tags:Bank account, Verification
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10 replies
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Micah_Amazon

Hello @Seller_ih5Ex3TitmoiF,

Thank you for reaching out. My apologies on the issue. Below is what to do when your account is rejected and not verified.

Perform these steps to verify your bank account information in order to validate the account information associated with your seller account:

  • Go to Settings and click on Account Info.
  • On the Seller Account Information page, under Payment Information, click Bank Account Information.
  • You can verify your account through the Deposit method page, click on Manage Deposit Methods, and click Verify account to start the verification.
  • On the Verify Deposit Method page, upload your bank documents using the Upload a copy button.
  • Verify the following:
  • The name on the document matches the name you entered in Seller Central.
  • Bank logo, account number, and account holder’s name are clearly displayed.
  • The date on the documents is less than 180 days old.
  • The document is not a screenshot.
  • Upload full document and black out transaction details you do not want to share.

Verify the information on your document is accurate by selecting the four check boxes. Click Submit for verification. Click Continue on the pop-up screen. The success message ‘Your document has been successfully submitted’ is displayed.

I will review case ID 15317291091 and respond back with next steps on our path forward.

Cheers,

Micah

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