Hello everyone using all my resources trying to get a questionable product review that was made by a "buyer"? I'm including the following review information that a buyer made. It really sounds like a competitor leaving a bad review since we are just starting out with this product. Any feedback from other sellers is greatly appreciated I personally feel it is clearly a made up review what do you all think?

https://www.amazon.com/dp/B0DRTSQBT9/ref=brnd_rev_mng

The review:

too expensive/not a good buy for what you get!

This flashlight took forever to get here & is way over priced!

I bought another brand with 3 different light waves. That light cost 1/3 less than this one & works a lot better! the cheaper one makes rocks pop! This one on long or short wave, is…

just OK, not very bright. It has a solid weight to it. Feels good in your hand, but, the on/off buttons are NOT recessed!

This could cause it to be turned ON, while in storage!

DANGEROUS!!!

Also the included storage box is very CHEAP & CHEESY, in my opinion. For almost a hundred bucks, they could of included a much better storage box, with maybe a lens cloth?!

I’m keeping it, but only because it’s a hassle to wait for return/replacement.

If you’re needing a affordable UV light with different wavelengths, try looking around on Amazon a little more.

You can find a better light, that’s easier on YOUR wallet,

& a good value for your money, because this one is NOT!

I have already reported the review via the link. In brand registry all I can do is refund purchase because the buyer blocked communication from all sellers which is really suspicious. I cannot even find the order number in Amazon which is really weird? Of course I checked the FBA orders.

My thoughts regarding the product review by the buyer that I believe violates Amazon guidelines on product reviews:

Hello, we are reporting this customers review for violating several community guidelines

referencing product reviews. We also strongly believe that this review is from a competitor

trying to hurt our brand and products.

The customer review states that the "flashlight took forever to arrive" this order was

fulfilled by Amazon and for some reason we cannot even find the order number or customer

information in our sold products information. We would really like for Amazon to

provide us the order number?

The customer is also stating the product is over priced and is referring to some "other brand"

UV flashlight as better because the other product has 3 different light waves and only costs

1/3 the price? Individual experiences are not allowed as per Amazon product review guidelines. But

even if it was allowed the comment makes no sense there is a very big difference in

the different types of UV types and the prices of say shortwave UV vs longwave UV is very

very different. Even midwave UV is much more expensive to produce than longwave UV-A. The buyer has

absolutely no clue what they talking about concerning UV technologies.

Customer also is making a false accusation that our UV flashlight is dangerous because

it can accidently turn on because of the on/off buttons?? Completely false state but we even have built in function to where

the flashlight will turn off after 10 minutes of constant on use. We only have this function to

help preserve battery life for the customer. We also have a built in function to lock the buttons to where the flashlight cannot be turned on or off until both buttons are pressed for

five seconds at the same time. These features are listed and in the instructions and in

no way is our flashlight "dangerous" . This "customers" product review seems very fabricated

by another competitor. We could research more but I have already outlined several points to where

this specious review has violated Amazon's product review community guidelines.

Again I would please like to also receive the order number from this purchase. I find it very

strange I cannot find it. Another I believe for Amazon to go further and investigate this buyers

account is because sellers cannot even communicate to the buyer as a option when trying to communicate to the customer via the reviews page. Communicating has been blocked by the seller and the only option is to fully refund the purchase cost. Based upon Amazon's product review guidelines and the other non related statements made by the buyer we ask for Amazon remove this product review. Thank you

I've included Amazon people who help sellers. I read another seller doing this. If this is a good way with Amazon to get positive attention to look into the problem please let me know. If there is a better way please let me know as well. thank you

@Manny_Amazon

@Joey_Amazon

@Cooper_Amazon

@Quincy_Amazon

@Jim_Amazon