Amazon Seller account deactivated after verification
Hello everyone.
I have successfully verified my account but amazon has deactivated it, the Amazon Seller Identity service does not give me any information.
What should I do?
Case ID: 16344467871
3 replies
Atlas_Amazon
Hello @Seller_LTTZFIUZxBwhJ
Case ID: 16344467871
Thank you for the information provided regarding the ongoing verification you have been attempting to complete. I did review the case information provided and communicated with another team to further understand the situation. I saw where they did provide communication to you regarding the outcome of the review and the approval of the account.
From the details available, it does look like additional reviewing was completed after this messaging was sent out, and they did determine that they could not proceed. The account will remain in its current status and we will not be able to guarantee a resolution for the concern. We do encourage you to continue to refer to this thread if you do receive any updates so we may continue to provide guidance.
Best,
Atlas
