Hello everyone,

Just wanting to get some opinions on what others sellers have experienced in similar situations. Hey everyone,

I’m reaching out to see if anyone has experienced a similar situation.

On March 11, 2025, I received an email from Amazon stating that my ASIN XXXX was temporarily deactivated for a Restricted Products review. The email mentioned that if my product does not violate Amazon’s policy, it would be automatically reinstated within 2-4 business days—but as of today (March 17), I have not received any update, and the listing is still inactive.

I contacted Seller Support, and they told me to keep waiting. However, in my experience, most reviews like this are resolved within 24-48 hours, so this delay seems unusual.

For context, my product is a Beauty tool — it does not use microcurrent technology and is not a medical device. I suspect Amazon may have mistakenly flagged it as one, but I have no violations on my account.

Has anyone else dealt with a restricted product review taking longer than expected? If so, how long did it take for Amazon to respond, and did you have to escalate it?

Thanks for any insights!