Product Detail Page Tampering
WE NEED HELP PLEEEEAAAASE !!!
We woke up one day found out Amazon removed our 61 child variations pages from the parent ASIN B0CJLTQMHH , we've been calling everyday to figure out how to restore our pages, we did everything that we were told we need to do , the catalogue team managed to restore the original brand name and manufacturer name on the listings , we appealed the decision n we restored 2 pages only from the child variation !! we called again and a professional health specialist looked at the case told us that we should restore all the pages and the appeal was denied in error n he will raise an internal investigation that those agents made a mistake by not restoring the pages, it's been 8 business days passed and no results, we're running out of time , we only have 4 days left before amazon return all our inventory which will be a nightmare to us, we extended the removal for 30 days n we're still hoping to be approved , please help!
Product Detail Page Tampering
WE NEED HELP PLEEEEAAAASE !!!
We woke up one day found out Amazon removed our 61 child variations pages from the parent ASIN B0CJLTQMHH , we've been calling everyday to figure out how to restore our pages, we did everything that we were told we need to do , the catalogue team managed to restore the original brand name and manufacturer name on the listings , we appealed the decision n we restored 2 pages only from the child variation !! we called again and a professional health specialist looked at the case told us that we should restore all the pages and the appeal was denied in error n he will raise an internal investigation that those agents made a mistake by not restoring the pages, it's been 8 business days passed and no results, we're running out of time , we only have 4 days left before amazon return all our inventory which will be a nightmare to us, we extended the removal for 30 days n we're still hoping to be approved , please help!
5 replies
Levi_Dylan_Amazon
Hello @Seller_D3dt2OKCKRQwL,
Thank you for posting concerns with your listings here on the forums.
I see that despite making the required corrections, your listings remain inactive and at risk of removal from FBA. I understand that the lack of resolution so far is causing significant stress and frustration for you, so I would like to review the details and offer assistance.
I was able to reach out to our partner teams to learn more. They confirmed that there is a review that was created on your behalf that is currently in progress. I went ahead and asked for an update as soon as possible. I will continue to monitor the status of the review and I will reach out here once I see any updates.
If you see anything change in the meantime, please let me know as well. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
Seller_QVSceZbKaUNF6
We've had the same thing happen and Amazon has been absolutely no help. I've spent hours on the phone with customer service and to be completely honest, and I'm not trying to be rude bet.. I can't understand anything they say.. (heavy indian accent)
Despite the language barrier, I continuously get different advise from different support ppl.
Seller_YhZgvHoTBq1px
Have you had any success reinstating any of your listings? We just got hit with multiple ‘Product Detail Page Tampering” violations for most of our variations. This is pure insanity. I am not sure if this is a glitch or the algorithm is randomly sweeping product pages. Please help.
