Unexplained “Other” Amazon Fees Increasing Daily
I’ve noticed a problem in my account and I’m hoping someone can help explain it.
In my settlement report, the “Other” fees category shows a large deduction (currently –$1,323.15) and the amount keeps increasing every day. However, when I go to “View All Transactions” there are no transactions listed under “Other.”
My subscription fee is clear (–$39.99), but I cannot figure out where the “Other” deduction is coming from or why it’s growing.
Has anyone else experienced this? Does Amazon provide a breakdown for “Other” fees somewhere, or is this possibly an error in the reporting system?
Any insights would be greatly appreciated.
Thank you.
Unexplained “Other” Amazon Fees Increasing Daily
I’ve noticed a problem in my account and I’m hoping someone can help explain it.
In my settlement report, the “Other” fees category shows a large deduction (currently –$1,323.15) and the amount keeps increasing every day. However, when I go to “View All Transactions” there are no transactions listed under “Other.”
My subscription fee is clear (–$39.99), but I cannot figure out where the “Other” deduction is coming from or why it’s growing.
Has anyone else experienced this? Does Amazon provide a breakdown for “Other” fees somewhere, or is this possibly an error in the reporting system?
Any insights would be greatly appreciated.
Thank you.
50 replies
Seller_hMIK0M9OsKb5U
me too, what is this? Another thing I noticed is that on July 7th (which was before the USPS price change) Amazon charged me extra as an adjustment on each item I mailed that day measurements and weights all match with what they stated! None of these items have been returned; extra charges 40 to 75 cents each.
What is this theft going on this site?
KJ_Amazon
Understanding Your Amazon Statement View: A Quick Guide
Hello @Seller_3borFirVwQiDV. The above article includes a section about “Other” categories on the Statement View that may also be useful for reviewing your settlement report.
"We are often asked for more details about the “Other” categories on the Statement View. These sections collect different transaction types that are often shown in detail on the Transaction View. For example: prepaid return labels are shown on the Statement View as an ‘Other’ expense but in the Transaction View as “Transaction type: Shipping services / Product Details: Billing for return postage.” To view the individual transactions covered on the Statement View, click the “View transactions for this period” link, Download the transactions, then sort the results by Transaction type and Product Details. For additional instructions on this topic, check out the Download payment reports help page."
Seller_3borFirVwQiDV
It is not e Statement in View that may also be useful for reviewing your settlement report. It is now -$2,141.75. There is zero documentation> I have reviewed all transaction in an excel download.
KJ_Amazon
Retrieve Payment Details - Settlement Report
Hello @Seller_3borFirVwQiDV. The above help page has details on the Other categories in that report.
Have you contacted Support requesting more information about those fees? You can also sort the transactions by type to determine which add up to those amounts.
KJ_Amazon
Seller_tltjh6QSyzuC8
No offense, but I have yet to see through any form of self service and Other / Others charge explained. And when asking seller support it can take months to get an answer that is thorough enough to understand. And if you expect any form of resolution, forget about it because you get pointed to the carrier who then points you back to Amazon.
Wish we could send out invoices for Other/Others and expect businesses to pay them.
Seller_SJRMV3s4mNrFA
You know the IRS does NOT accept "Other" as a valid business expense...
Seller_oDXVaydIpi3Hi
Amazon needs to follow correct accounting procedures that are standard for the industry. @KJ_Amazonyou know this. Please correctly handle this issue on behalf of the THOUSANDS of sellers having funds disappear on a daily basis.
Seller_tjEFut1sYItOY
Same here. I tried all that stuff and it doesn't show anything. I use AZ shipping to buy postage for books. I haven't had any return requests so no shipping labels to customers should have been downloaded and me charged for them.
Seller_gMmBMSBn2Xyvx
KJ, I have had this same non-response from multiple so-called seller service reps. None of this tells us ANYTHING! We don't want to know what it "might" be. We want to know what IT IS! We have the right to know EXACTLY why you are taking money from us.
Seller_DQXnZ1n99fuJY
Same here. More than $2400 charged as "other". I still haven't gotten an answer to the exact reason more than just "that's a normal charge due to subscriptions and charge backs....." Blah blah blah. I looked at my statements going back to June and i see Zero reason for this "Other" charge. This is just crazy. After getting transferred like 5 times, I'm now at 2 weeks waiting for an actual reason. They also put $2400 in the reserve so my deposit was short almost $5000 last pay period. This should be illegal. I would get sued if I charged my client and just put "Other" as the reason.
Seller_xlf3vF516IRli
I have an active case for just $6.15 in "other" fees.. Each day is "just wait longer while we do internal research" until yesterday when they said "it's a chargeback reconciliation fee for chargebacks"... Only problem is I haven't had a chargeback in 4 years period, and in my ENTIRE SELLING HISTORY I've never been responsible for a SINGLE ONE. That really shocked the idiot who replied to my case. Which now they are back to replying "just wait longer". Case 18344054951 in case anyone wants to bother looking at the nonsense responses I keep getting. it's comical. I'm 99% sure it's a shipping charge... I just wanted to know which order they think I wasn't charged enough for.
Seller_xQAqE6K0eSCBc
there are many threads on the famous "other" charges....Amazon cannot be bothered to attach a reason for them like the do with many other charges and of course i have a case open with the "Super secret private unreachable Concerned Team" but they cannot be bothered i guess to get back to me with the simple reason/answer
Seller_SJRMV3s4mNrFA
Amazon needs to start itemizing these "deductions." The IRS does NOT accept OTHER as a valid business expense.
Seller_NKoWxmzeYrtUa
Guys - No idea if this is it - but on ASGTG forums, everyone is saying that it's Customers "Free Return Label" miscalculations being corrected.
Example. Seller ships customer a 5lb package, customer opens a return - Amazon gives them a prep-paid label for a 1# item. Amazon collects the extra postage from seller months later.
