Pending Trademark not verified in amazon brand registry
Hello,
I have a pending trademark with USPTO which was applied on 04/14/2024. When i try to enroll my brand in Amazon Brand registry I get a message " The trademark number you have entered cannot be found in the trademark office selected. If your trademark application was recently submitted, please take into consideration that it may require up to 48 hours for the change to be reflected and the synchronization with the Amazon system to be completed. Wait for the established time and create a new application.". It's been 10 days and amazon is unable to verify my USPTO Serial No.
Brand registry does not have any chat support or phone support. Any suggestions and advice will be helpful.
Thank You
26 replies
Jim_Amazon
Hello @Seller_6tE1CKr2QTtW7
Thank you for reaching out! I do know the the USPTO site was having some issues earlier this week so this might be the reason you're running into issues. I would give it a couple days and if you're still having trouble on Monday, please let me know!
-Jim
Seller_xbWX3KfcqvKvb
I have the same exact issue. I have a pending trademark which I applied 1 week ago with the same message.
would give it a couple days and if you're still having trouble on Monday, please let me know!
-Jim
Jim_Amazon
@Seller_BSL6XqMGXR9yA@Seller_yBZYGdw5gjxxN@Seller_xbWX3KfcqvKvb
Are you all still experiencing issues with this? Please let me know and I can reach out to the team!
-Jim
Seller_mP9EgBwG9j1dX
I have a pending trademark with the uspto, which was entered 4 weeks ago. But when I attempt to put the pending registration number into amazon brand registry i get the following error
The trademark number you have entered cannot be found in the trademark office selected. If your trademark application was recently submitted, please take into consideration that it may require up to 48 hours for the change to be reflected and the synchronization with the Amazon system to be completed. Wait for the established time and create a new application.
How do I take care of this, there is no contact information to take care of this on Amazon that I can find.
Seller_EbIU6tZsRaQPa
I have the same problem，Its been almost three weeks for me
Seller_cPVZyAC5lIfcv
Hello, has your problem been solved? I'm experiencing the same problem.
Seller_yBZYGdw5gjxxN
Hello, good evening, I wanted to let you know that I was trying to register 10 minutes ago and finally my brand was validated!!
You try it.
Seller_PNTVRJUAkamT9
We are also experiencing the same problem. Please help, listings are deactivated as a result of us not being able to register our brand.
