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Urgent: FBA Tcy2 Shipment Delays and Impact on Business
Dear Sir ,
I am writing to express my deep concern and frustration regarding the ongoing delays in receiving my FBA shipments. As a seller fromChina operating on Amazon US for the past three years, I have consistently relied on FBA to fulfill orders efficiently and provide a seamless customer experience.
However, over the past 10 days, I have encountered a perplexing issue where none of my FBA shipments have been received at Amazon FBA warehouses. Despite multiple attempts to resolve this matter through Seller Support, I have only received generic system-generated responses that do not address the root cause of the delay.
As my business deals primarily with seasonal and festive products, this prolonged delay is having a devastating impact on my operations. The inability to fulfill orders during peak seasons is directly affecting my sales, revenue, and overall business health.
I kindly request your immediate attention to this urgent matter. I would appreciate it if you could investigate the cause of these delays and provide a resolution as soon as possible. Perhaps there is a specific issue affecting shipments from India, or there might be a temporary disruption in the FBA network.
Specifically, the following shipments have been delayed:
Small-parcel shipments FBA18V4HZPK9: Delivered on March 24th, 2025
These delays have resulted in an 50-60% drop in my sales, and with the holiday season approaching, I fear that the financial losses will be even more significant if my shipments are not resolved promp
#fba
1 reply
Jameson_Amazon
Hi @Seller_KmxyOqfyp1kzC,
Thank you for reaching out on the Seller Forums! I apologize for the frustration this process has caused.
Now, I did just check in on shipment FBA18V4HZPK9 and do see that it is now in the receiving phase - I'm happy to see this!
Please continue to keep an eye on this shipment as it progresses through this process. If this shipment has not been properly received once it is closed, please reach back out to me in this thread.
In the meantime, please let me know if you have any additional questions.
Thanks again,
Jameson
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