Hi,

For some reason, I am not seeing “Generic keyword” field in my product details page when listing the product and even when trying to edit, I am not seeing that field. Anyone has idea on why it’s happening ??

When I go to Edit my listing, I see that the Generic Keyword Field seems odd and not working like the others. For example, when you edit a listing, just above MOST fields/boxes where you want to edit the field, it shows the existing value in grey above it. Then you can revise that field under it, in the box. However, the Generic Keyword field/box never has any value in the grey/existing part above the box. So this makes me wonder if there are any current values for Generic Keywords for my ad. Again, all other fields show the current value in grey above each field, but not the Generic Keywords field,

I have seen a number of topics on the Generic Keyword field in Seller Central not saving fields 2-5 when you attempt to add more than 1 field to add Generic Keywords. However, I have yet to see any moderators actually explain what is going here, why these fields won't save, and when this will be fixed. I keep seeing moderators ask for case IDs, but none of them every follow up on the thread from what I can see. The canned response provided by Seller Support that have been sited are also not relevant. This is not a cookies issue, this is not a process issue, and this is not a brand ownership issue. This is a bug and some clarity on this would very much be appreciated. All of the threads are locked, so unfortunately I am unable to ask the moderators to update with an actual answer to what is going on.