Sellers selling physically unbranded products under branded listings

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Seller_ChZL6Aea85Cad

Sellers selling physically unbranded products under branded listings

Hello Amazon,

Good day.

I ordered several competitor products on Amazon. To my surprise out of 18 products only 3 products had a brand that matched the listing that they were selling under.

Amazon policy is that the physical product and/or it's packaging must have the same brand on it as the listing does and generic non branded products are supposed to be sold under the brand GENERIC.

- I reported 7 of the listings via seller support

- I included a link to Amazon's branding policy page

- I submitted photos of the packaging and product (back and front)

All 7 cases were rejected. Example Case ID 16846802051

These sellers are stripping out every cost possible regardless of policy and this is not fair on other sellers trying to compete

@Glenn_Amazon

@Roberto_Amazon

@Quincy_Amazon

Would one of you be able to help with this issue?

Thank you

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Manny_Amazon

Hello @Seller_ChZL6Aea85Cad,

Thanks for submitting this inquiry. Please note that all reports are thoroughly investigated by our team. For privacy reasons, the results of our investigations can't be disclosed, but they'll take any disciplinary actions they find appropriate.

Regards,

- Manny

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