I am trying to find Amazon Policy for AWD for master / inner cartons. There is very sparse information.

We use inner cases SOLELY for protection of the product. Surely that is standard procedure for products coming from China. A case contains 80 units, packed in 4 inner cases of 20 items. Only the items themselves have FNSKU barcodes. There's maybe 24 cases on a pallet.

Here's my thinking of how it should work:

- The SSCC barcode label tracks a carton at AWD. A carton has an associated list of contents, but other than that it is a 'black box' to AWD. They have no need to open it for verification.

- Even if the inner cartons had SSCC labels I wouldn't expect AWD to open the master cases to find them.

- When a carton is transferred from AWD to FBA they tell them to expect a carton of 80 items and at FBA they open it, find 4 inner cartons with no barcode. Anyone with even the tiniest brain would realized they have to open the inner case to find 20 items with FNSKU barcodes.

- If we send our current 'inner cartons' as primary cases with SSCC labels, not only will an A4 label not fit but the product will be much more likely to get damaged.

I can't find ANY official description of case requirements except for maximum size.

I have found many threads, mostly closed so I need to open a new one. I have found answers such as this:

"AWD receives and stores at the individual carton level, so each carton would need a SSCC label on it."

This doesn't make any logical sense to me, and frankly I don't believer it can possibly be true. AWD only cares about cartons, but a carton is a 'black box' with an SSCC label on it. Only when they transfer it to FBA should anyone open it and look for a barcode.