Mi cuenta fue desactivada hace varios meses y me estan cobrando
buenas noches, hace unos meses me suspendieron la cuenta y no la pude reactivar, no pude vender mas, y amazon se quedo con todo mi inventario, ahora unos meses despues recibo un email diciendo que debo de actualizar mi tarjeta de credito para realizar unos pagos pendientes, alguien me podria explicar?
1 reply
Connor_Amazon
Hi @Seller_aI16plZY6t2F4
Connor from Amazon here, thanks for reaching out.
I do see that the account was deactivated for policy violation, any inventory or storage that is still in use will accrue charges until it has been removed and this is why you received that e-mail.
I do see you still have active listings, you can delete those if you wish to prevent any further account charges. You can review your listings and make changes by going to Inventory --> Manage All Inventory drop down from the left side hamburger menu inside your seller central account.
I hope this helps,
Connor
