Seller Forums
user profile
Seller_tDwtZbb7OqIMC

Children's Product Certificate request - product is for adults

Amazon is requesting compliance documentation for some of my products, including a Children’s Product Certificate (CPC). The product is not a children’s product, it is a plastic clothing protector for adults. Packaging says “Adult”. Should I appeal based on this or go through the testing and labeling procedures to meet all the requirements?

Beginning of Email:

We are contacting you because you have listed products that require you to submit compliance documents. Click View Compliance Requirements below to see the list of affected products and submit the required compliance documents. If you do not submit the documents by the due date indicated for each product in this link, we may remove the affected listings.

Amazon requires these documents:

Product Images 
 Document must meet the following requirements:
    Product images must include all relevant safety information, including applicable compliance markings and tracking label.

Children's Product Certificate (CPC) 
 Document must meet the following requirements:
    Must meet Children's Product Certificate (CPC) requirements. To find more information about CPC requirements visit Consumer Product Safety Commission's CPC Information Page.

Test Reports 
 Document must meet the following requirements:
    Must be from a Consumer Product Safety Commission (CPSC)-accepted lab
    Test reports must contain images of the tested products including packaging, compliance markings, warning labels and age grading if applicable
    Test reports must confirm each product was tested to and meets the following requirements: CPSIA (Lead, Phthalates), 16 CFR Part 1610, as applicable (Flammability of Clothing Textiles); OR 16 CFR Part 1611, as applicable (Flammability of Vinyl Film)
250 views
7 replies
Tags:Images, Listings
00
Reply
user profile
Seller_tDwtZbb7OqIMC

Children's Product Certificate request - product is for adults

Amazon is requesting compliance documentation for some of my products, including a Children’s Product Certificate (CPC). The product is not a children’s product, it is a plastic clothing protector for adults. Packaging says “Adult”. Should I appeal based on this or go through the testing and labeling procedures to meet all the requirements?

Beginning of Email:

We are contacting you because you have listed products that require you to submit compliance documents. Click View Compliance Requirements below to see the list of affected products and submit the required compliance documents. If you do not submit the documents by the due date indicated for each product in this link, we may remove the affected listings.

Amazon requires these documents:

Product Images 
 Document must meet the following requirements:
    Product images must include all relevant safety information, including applicable compliance markings and tracking label.

Children's Product Certificate (CPC) 
 Document must meet the following requirements:
    Must meet Children's Product Certificate (CPC) requirements. To find more information about CPC requirements visit Consumer Product Safety Commission's CPC Information Page.

Test Reports 
 Document must meet the following requirements:
    Must be from a Consumer Product Safety Commission (CPSC)-accepted lab
    Test reports must contain images of the tested products including packaging, compliance markings, warning labels and age grading if applicable
    Test reports must confirm each product was tested to and meets the following requirements: CPSIA (Lead, Phthalates), 16 CFR Part 1610, as applicable (Flammability of Clothing Textiles); OR 16 CFR Part 1611, as applicable (Flammability of Vinyl Film)
Tags:Images, Listings
00
250 views
7 replies
Reply
7 replies
user profile
Seller_ZMQqvBsWfSwrF

Go to the Document Requests section, and click to appeal. Provide the information, something to the effect “This is not a children’s product. It is not marketed nor designed for children under the age of 12. It is labeled for adult use” and include a picture of the packaging if it includes the “Adult” size or designation.

00
user profile
Seller_tDwtZbb7OqIMC

The issue was resolved. Thank you for your help and suggestions.

00
user profile
Seller_svcY6BlnnP1rh

I have the same issue. I sell handmade collectibles miniatures. :frowning: They usually look like a toy, but they aren’t. What I can do?

00
Follow this discussion to be notified of new activity
user profile
Seller_tDwtZbb7OqIMC

Children's Product Certificate request - product is for adults

Amazon is requesting compliance documentation for some of my products, including a Children’s Product Certificate (CPC). The product is not a children’s product, it is a plastic clothing protector for adults. Packaging says “Adult”. Should I appeal based on this or go through the testing and labeling procedures to meet all the requirements?

Beginning of Email:

We are contacting you because you have listed products that require you to submit compliance documents. Click View Compliance Requirements below to see the list of affected products and submit the required compliance documents. If you do not submit the documents by the due date indicated for each product in this link, we may remove the affected listings.

Amazon requires these documents:

Product Images 
 Document must meet the following requirements:
    Product images must include all relevant safety information, including applicable compliance markings and tracking label.

Children's Product Certificate (CPC) 
 Document must meet the following requirements:
    Must meet Children's Product Certificate (CPC) requirements. To find more information about CPC requirements visit Consumer Product Safety Commission's CPC Information Page.

Test Reports 
 Document must meet the following requirements:
    Must be from a Consumer Product Safety Commission (CPSC)-accepted lab
    Test reports must contain images of the tested products including packaging, compliance markings, warning labels and age grading if applicable
    Test reports must confirm each product was tested to and meets the following requirements: CPSIA (Lead, Phthalates), 16 CFR Part 1610, as applicable (Flammability of Clothing Textiles); OR 16 CFR Part 1611, as applicable (Flammability of Vinyl Film)
250 views
7 replies
Tags:Images, Listings
00
Reply
user profile
Seller_tDwtZbb7OqIMC

Children's Product Certificate request - product is for adults

Amazon is requesting compliance documentation for some of my products, including a Children’s Product Certificate (CPC). The product is not a children’s product, it is a plastic clothing protector for adults. Packaging says “Adult”. Should I appeal based on this or go through the testing and labeling procedures to meet all the requirements?

Beginning of Email:

We are contacting you because you have listed products that require you to submit compliance documents. Click View Compliance Requirements below to see the list of affected products and submit the required compliance documents. If you do not submit the documents by the due date indicated for each product in this link, we may remove the affected listings.

Amazon requires these documents:

Product Images 
 Document must meet the following requirements:
    Product images must include all relevant safety information, including applicable compliance markings and tracking label.

Children's Product Certificate (CPC) 
 Document must meet the following requirements:
    Must meet Children's Product Certificate (CPC) requirements. To find more information about CPC requirements visit Consumer Product Safety Commission's CPC Information Page.

Test Reports 
 Document must meet the following requirements:
    Must be from a Consumer Product Safety Commission (CPSC)-accepted lab
    Test reports must contain images of the tested products including packaging, compliance markings, warning labels and age grading if applicable
    Test reports must confirm each product was tested to and meets the following requirements: CPSIA (Lead, Phthalates), 16 CFR Part 1610, as applicable (Flammability of Clothing Textiles); OR 16 CFR Part 1611, as applicable (Flammability of Vinyl Film)
Tags:Images, Listings
00
250 views
7 replies
Reply
user profile

Children's Product Certificate request - product is for adults

by Seller_tDwtZbb7OqIMC

Amazon is requesting compliance documentation for some of my products, including a Children’s Product Certificate (CPC). The product is not a children’s product, it is a plastic clothing protector for adults. Packaging says “Adult”. Should I appeal based on this or go through the testing and labeling procedures to meet all the requirements?

Beginning of Email:

We are contacting you because you have listed products that require you to submit compliance documents. Click View Compliance Requirements below to see the list of affected products and submit the required compliance documents. If you do not submit the documents by the due date indicated for each product in this link, we may remove the affected listings.

Amazon requires these documents:

Product Images 
 Document must meet the following requirements:
    Product images must include all relevant safety information, including applicable compliance markings and tracking label.

Children's Product Certificate (CPC) 
 Document must meet the following requirements:
    Must meet Children's Product Certificate (CPC) requirements. To find more information about CPC requirements visit Consumer Product Safety Commission's CPC Information Page.

Test Reports 
 Document must meet the following requirements:
    Must be from a Consumer Product Safety Commission (CPSC)-accepted lab
    Test reports must contain images of the tested products including packaging, compliance markings, warning labels and age grading if applicable
    Test reports must confirm each product was tested to and meets the following requirements: CPSIA (Lead, Phthalates), 16 CFR Part 1610, as applicable (Flammability of Clothing Textiles); OR 16 CFR Part 1611, as applicable (Flammability of Vinyl Film)
Tags:Images, Listings
00
250 views
7 replies
Reply
7 replies
7 replies
Quick filters
Sort by
user profile
Seller_ZMQqvBsWfSwrF

Go to the Document Requests section, and click to appeal. Provide the information, something to the effect “This is not a children’s product. It is not marketed nor designed for children under the age of 12. It is labeled for adult use” and include a picture of the packaging if it includes the “Adult” size or designation.

00
user profile
Seller_tDwtZbb7OqIMC

The issue was resolved. Thank you for your help and suggestions.

00
user profile
Seller_svcY6BlnnP1rh

I have the same issue. I sell handmade collectibles miniatures. :frowning: They usually look like a toy, but they aren’t. What I can do?

00
Follow this discussion to be notified of new activity
user profile
Seller_ZMQqvBsWfSwrF

Go to the Document Requests section, and click to appeal. Provide the information, something to the effect “This is not a children’s product. It is not marketed nor designed for children under the age of 12. It is labeled for adult use” and include a picture of the packaging if it includes the “Adult” size or designation.

00
user profile
Seller_ZMQqvBsWfSwrF

Go to the Document Requests section, and click to appeal. Provide the information, something to the effect “This is not a children’s product. It is not marketed nor designed for children under the age of 12. It is labeled for adult use” and include a picture of the packaging if it includes the “Adult” size or designation.

00
Reply
user profile
Harvey_Amazon

Hello @Cfsell,

This is Harvey from Amazon.

Thank you for reaching out to the Seller Forums Community.

Here is a updated version of what we require for children products [https://sellercentral.amazon.com/help/hub/reference/5SB2HLMUYFK4MXC].

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Regards;

Harvey"

00
user profile
Harvey_Amazon

Hello @Cfsell,

This is Harvey from Amazon.

Thank you for reaching out to the Seller Forums Community.

Here is a updated version of what we require for children products [https://sellercentral.amazon.com/help/hub/reference/5SB2HLMUYFK4MXC].

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Regards;

Harvey"

00
Reply
user profile
Seller_tDwtZbb7OqIMC

The issue was resolved. Thank you for your help and suggestions.

00
user profile
Seller_tDwtZbb7OqIMC

The issue was resolved. Thank you for your help and suggestions.

00
Reply
user profile
Seller_svcY6BlnnP1rh

I have the same issue. I sell handmade collectibles miniatures. :frowning: They usually look like a toy, but they aren’t. What I can do?

00
user profile
Seller_svcY6BlnnP1rh

I have the same issue. I sell handmade collectibles miniatures. :frowning: They usually look like a toy, but they aren’t. What I can do?

00
Reply
Follow this discussion to be notified of new activity