Children's Product Certificate request - product is for adults
Amazon is requesting compliance documentation for some of my products, including a Children’s Product Certificate (CPC). The product is not a children’s product, it is a plastic clothing protector for adults. Packaging says “Adult”. Should I appeal based on this or go through the testing and labeling procedures to meet all the requirements?
Beginning of Email:
We are contacting you because you have listed products that require you to submit compliance documents. Click View Compliance Requirements below to see the list of affected products and submit the required compliance documents. If you do not submit the documents by the due date indicated for each product in this link, we may remove the affected listings.
Amazon requires these documents:
Product Images
Document must meet the following requirements:
Product images must include all relevant safety information, including applicable compliance markings and tracking label.
Children's Product Certificate (CPC)
Document must meet the following requirements:
Must meet Children's Product Certificate (CPC) requirements. To find more information about CPC requirements visit Consumer Product Safety Commission's CPC Information Page.
Test Reports
Document must meet the following requirements:
Must be from a Consumer Product Safety Commission (CPSC)-accepted lab
Test reports must contain images of the tested products including packaging, compliance markings, warning labels and age grading if applicable
Test reports must confirm each product was tested to and meets the following requirements: CPSIA (Lead, Phthalates), 16 CFR Part 1610, as applicable (Flammability of Clothing Textiles); OR 16 CFR Part 1611, as applicable (Flammability of Vinyl Film)
Children's Product Certificate request - product is for adults
Amazon is requesting compliance documentation for some of my products, including a Children’s Product Certificate (CPC). The product is not a children’s product, it is a plastic clothing protector for adults. Packaging says “Adult”. Should I appeal based on this or go through the testing and labeling procedures to meet all the requirements?
Beginning of Email:
We are contacting you because you have listed products that require you to submit compliance documents. Click View Compliance Requirements below to see the list of affected products and submit the required compliance documents. If you do not submit the documents by the due date indicated for each product in this link, we may remove the affected listings.
Amazon requires these documents:
Product Images
Document must meet the following requirements:
Product images must include all relevant safety information, including applicable compliance markings and tracking label.
Children's Product Certificate (CPC)
Document must meet the following requirements:
Must meet Children's Product Certificate (CPC) requirements. To find more information about CPC requirements visit Consumer Product Safety Commission's CPC Information Page.
Test Reports
Document must meet the following requirements:
Must be from a Consumer Product Safety Commission (CPSC)-accepted lab
Test reports must contain images of the tested products including packaging, compliance markings, warning labels and age grading if applicable
Test reports must confirm each product was tested to and meets the following requirements: CPSIA (Lead, Phthalates), 16 CFR Part 1610, as applicable (Flammability of Clothing Textiles); OR 16 CFR Part 1611, as applicable (Flammability of Vinyl Film)
7 replies
Seller_2vBB5ac5mNWLh
“plastic clothing protector” is that like a smock?
Seller_ZMQqvBsWfSwrF
Go to the Document Requests section, and click to appeal. Provide the information, something to the effect “This is not a children’s product. It is not marketed nor designed for children under the age of 12. It is labeled for adult use” and include a picture of the packaging if it includes the “Adult” size or designation.
Harvey_Amazon
Hello @Cfsell,
This is Harvey from Amazon.
Thank you for reaching out to the Seller Forums Community.
Here is a updated version of what we require for children products [https://sellercentral.amazon.com/help/hub/reference/5SB2HLMUYFK4MXC].
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Regards;
Harvey"
Seller_tDwtZbb7OqIMC
The issue was resolved. Thank you for your help and suggestions.
Seller_svcY6BlnnP1rh
I have the same issue. I sell handmade collectibles miniatures.
They usually look like a toy, but they aren’t. What I can do?