Hi Team,

We noticed that Amazon is claiming missing units in one of the shipments initiated from AWD to FBA. This is something like an internal movement from Amazon warehouse to FBA. We do not have a BOL. Still, Amazon asks for the BOL copy to investigate the missing units. Opened many support cases but every associate gives the templated response asking for BOL. Please help.

Thanks

Sankar

I have an inventory discrepency of 32 missing units for FBA FBA18SZCH8LJ. I have opened case ID 17297333861 with all the necessary documents on 02/26 but I have not received an update. Could one of the mods help with this issue?

Thank you!

Hello

We have 3 different AWD replenish shipment went missing, the whole carton seems lost with 0 unit was received in FBA after the shipment closed

We have opened investigation cases for each shipment. but it has been 30 days, no update yet.

Shipment :

FBA18F4M2VMM all 90 units missing

FBA18H5MR6BG all 120 units missing

FBA18F4MF5HR all 270 units missing

Case: 17050209181.

Case : 16749261291. and 16749261291

Case : 17056634411

Could you help on this matter?

@Seller_RSwABJNHpHnEZ

@Seller_hme3Wbydd1ihr