Amazon classes our product as non returnable (may be fair enough, as a food item, but goes out with 5 months shelf life minimum).

Product isn't allowed to be FBA as classed as a prohibited item

I NEVER get A to Z claim, I just get told when Amazon are refunding someone. I get it when it's someone panicking about a delivery missing, but I just had one refund that was bought mid November, and it's now 1 hour from March!

My SAFE - T claims are always rejected, mostly because I refuse to buy shipping through amazon.... even if they grant a refund 90 days over their '30 day policy'

I also can't claim anything for bad deliveries from courier because the orders are 'over 1 litre of liquids'.

Is there anything I'm doing wrong with amazon? Basically a customer has carte blanche of not sending back, not giving me any answers and amazon always giving them a refund without any involvement from me! It just seems so wrong!

Any help much appreciated. I know the courier one can be fixed by changing to one with liquids, but it's just too expensive.

Hello,

I am trying to send shipping with Yodel. I selected Yodel from the drop-down menu. It has generated a shipping label but it's asking for a tracking ID. Where do I get this tracking ID? Do I have to pay for shipping with Yodel direct to get a tracing ID? Please I need someone to explain the process.

My sales has dropped really badly since the laste last one week, really not sure what is going on. feature offer has gone down to zero. Is everyone facing the same situation or it is just me.