Error occured after I change business address in my account info
Hi, I updated address of my business in account info and it requires me re-verification. I followed to link "Reactivate Account" to move the page for uploading necessary documents but error message "Please wait while we reveiw your request, we are revewing your account to confirm if there are any additional verification requirement. This page will automatically refresh in 30 secs".
It hasn't been updated for weeks, so I opened case ID 17725455281 to ask for your help. Now, I keep receiving automatic reply "Contact Selling Partner Support".
We already produced new products and ready to ship to FBA, as our account is inactivate, I can not do anything but asking help from Partner support and here.
Please kindly review my case and kindly check how I could solve this issue.
Error occured after I change business address in my account info
Hi, I updated address of my business in account info and it requires me re-verification. I followed to link "Reactivate Account" to move the page for uploading necessary documents but error message "Please wait while we reveiw your request, we are revewing your account to confirm if there are any additional verification requirement. This page will automatically refresh in 30 secs".
It hasn't been updated for weeks, so I opened case ID 17725455281 to ask for your help. Now, I keep receiving automatic reply "Contact Selling Partner Support".
We already produced new products and ready to ship to FBA, as our account is inactivate, I can not do anything but asking help from Partner support and here.
Please kindly review my case and kindly check how I could solve this issue.
7 replies
Connor_Amazon
Hi @Seller_X50JpUxfWHFuh
Connor from Amazon here, it can take up to 10 business days for our system and support team to verify your new information. As of right now your account is still under review, please reach out to me here next week on May 21st if you still see the same error.
Best,
Connor
