Total Balance on amazon dashboard is glitched
The total balance is showing up and only populating the sales from the past 24 hours and not the remaining. My account balance 2 days ago was 90k and now its only showing 6k. Mods please assist in this. i can not even set up a disbursement because its showing no money in the balance.
11 replies
Seller_4I7fofNy9wEVN
it has been happening to us too since Saturday. This morning, Amazon set a note on out dashboard, "We are currently experiencing an issue that is delaying updates to Payments Dashboard. Amazon Seller disbursements to bank accounts are not impacted. We are actively engaged in resolving this issue." I hope they fix this bug soon
Seller_Ha6JyVvDK6Ybs
So is this bug making Amazon any money holding funds longer blaming it on a glitch I mean they should be passing on interest on payments when this happens!
Seller_4HsL3GZbyDLea
It sure is. But seller support (I hate using the words seller + support in the same sentence) is telling me that I am simply not aware of invoiced sales. Hahaha... Yes, after 22 years of selling on Amazon that completely slipped my mind.
I'm so fu%^ing tired of these incompetent morons at seller support.
Seller_C014gz2CtNWhK
They even tried to bill my payment to bank account for charges they had already deducted from my reserve balance from over a week ago, in effect, double charging me. Luckily I had insufficient funds in that account or I bet there'd be no recourse at all
Seller_4I7fofNy9wEVN
The balance is not updated for all orders I shipped out yesterday. Now I have already shipped out today's orders. The balance has started updating by little. However, I do NOT understand which orders are shown in the balance. How to track? I just need to trust Amazon. Do I?
