My account status is healthy and I had all my documents sent and verified. I sent some units to FBA and all the units are stuck at warehouse as stranded inventory. My store status appears innactive at USA and Canada marketplaces, even though it's all "off-vacation". My address was already verified and I don't know what else to do. Everything seems fine in the account, yet my inventory is strained showing the reason "Account not fully onboarded".

I have a case open (ID 17427905641) and been waiting for days to have this problem fixed. Can someone please help me and tell me what else do I have to do?

Thank you.

My incoming shipment has been marked as stranded due to reasons for "Account not fully onboarded". My listing for my SKU says it is active and has available inventory, however. How do I fix this issue and make my inventory fullfillable?

Case ID : 16522672061

My account has been verified, but Listing Status in US Marketplace Inactive, Inventory Stuck Because Account Not Fully Integrated.

I have asked for help many times but it has not been resolved yet.

My items have entered the FBA warehouse but now they are stuck,

It has been more than 15 days but the result is still the same, I hope to receive everyone's help to be able to sell.

@Seller_37l8i4vuvugjG I hope you consider helping me