Amazon has decicded out of the blue that none of my listings are featured offers anymore or buy box..HELP
Amazon has literally killed my business in one day. The past month i have been 90-95 featured offer on all listings then all of a sudden BOOM all gone.. No more featured on ANY of them and you do this at christmas time when im actually moving inventory...
- I have no violations
- my prices are more than fair
- i have no bad feedback
- account health in good standing
theres literally no reason why. You call seller support and its useless as they say they cant help or even tell me why. So Im supposed to pay to list tuff on here and amazon hide it behind someone elses because they are using fba??? well you know i would use FBA if you would actually take my merchandise and add it to my inventory... thats a whole separate issue
Can one of the mods do something about this injustice or would yall rather all small businesses be gone...
here are some of the asins.
B0DLTX9V8Q
B0DKSF6GJW
B0DKRY54WM
B0D1XYRBT3
B0DHLWTG1M
B0DG3PRF8N
B0DG3TX8Y2
9 replies
Seller_tuoYId1VgyUXd
@Glenn_Amazoncan you help me with this
Seller_iobipI6xASRkh
Do you have a pro selling plan or are you paying to list things individually?
Seller_tuoYId1VgyUXd
original case 16822121931
this case had multiple items on it, one was partially addressed and then they closed it completely
@Roberto_Amazon
Seller_eGs9NtuQYYTOU
I checked out your ASINs, you have long shipping times.
B0DHLWTG1M - Free delivery Jan 3-9.
The package weight it 8 pounds 20x8x5 so it'd cost around $8 via UPS Ground Saver and that takes around 2-6 days to deliver I believe. So it might be your handling time.
Don't forget AHT, SSA and Amazon shipping help get the buy box I believe.
Seller_tuoYId1VgyUXd
@Roberto_Amazon Im still waiting for you to help me on this. also tried again with seller support and they are singing the same song that there's nothing that can be done.
Please help me. heres the new case number 16960105591
Josh_Amazon
Hello @Seller_tuoYId1VgyUXd,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand the situation you are experiencing with the featured offer on your products. Thank you so much for providing all the information and the case ID. I have reviewed the case and I was able to gather the necessary details to escalate this to our internal team.
Please wait with me until I get a response from them so I can get back to you soon with an update. In the meantime, please refrain from creating new cases related to this same issue.
Kind regards,
-Josh
