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Returns destroy our Business

by Seller_csHWMpsP5ANmc

Selling Jewelry in different sizes I can understand when someone buys 3 sizes 1 of each and returns 2 up to 30 days

But when someone buys 8 units, 3 of each size and reruns all 8 after 2 months , is becoming Like, Buy on Amazon, use it for 2 months and just return it and we will pay the shipping

Its ridicules whats going on ,customers are just taking advantage, really unfair to sellers

Tags: FBA, Fulfillment, Order defects, Shipping costs
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Dominic_Amazon
In reply to: Seller_csHWMpsP5ANmc's post

Hi @Seller_csHWMpsP5ANmc,

Dominic from Amazon here, happy to try to help. Most items bought on Amazon.com, including those that are seller-fulfilled, can be returned within 30 days of the Estimated Delivery Date. However, the timing may vary based on the product category in accordance to Amazon’s Return policies. If products are being returned after 30 days it may be good to reach out to support and ask why this is the case. If you already have please provide me with those case ID's and I can assist.

Best,

Dominic

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