Received this email about automatically enabling automated handling time this morning. Why does Amazon think they should control our account settings we intentionally set? I don't ever want Amazon to change my account settings.
Dear Seller
Your account has been selected to be auto-enrolled in Automated Handling Time (AHT). This change will occur on May 15th with no action required on your behalf.
Automated Handling Time will set more accurate Handling Times for each of your Fulfilled by Merchant (FBM) offers. With this upgrade your offers will have a more accurate delivery date, which is normally shorter and more appealing to buyers, typically resulting in more sales.
When Automated Handling Time is enabled, your ship-by date will be automatically adjusted for every SKU based on the actual time it has historically taken you to pack and ship confirm orders of that SKU.
Your account was selected for this upgrade because your Actual Handling Time is 2.8 days faster than what you had configured in your settings. This made your delivery dates unnecessarily long, making your offers seem less appealing to customers.
Worried about your account health?
For the first 90 days after this change, your Late Shipment Rate (LSR) will not be impacted if you have a late shipment because Automated Handling Time set a faster Handling Time than your original configuration.
Additionally, you now have the ability to set your Order Handling Capacity when AHT is enabled. This feature sets a limit for how many orders you can handle in a day. Once this limit is reached you get an additional day of Handling Time for every subsequent order. Click to learn more
After Automated Handling Time is enabled, if you prefer to manually set your Handling Time per SKU, watch this video to learn how. After you configure your SKU-specific Handling Time, you can disable Automated Handling Time on your Handling Time Settings.
Thank you
