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Seller_prZkcoyVzKsSp

Amazon rejecting invoices

Hello,

I bought a couple products from EE Distribution and I received a invoice from them, I tried to use it to ungate the products, but when I send the invoice I receive a email saying that it was not approved, I tried everything. I bought from a distributor, not the retailer, I scanned the invoice that I received, I do not know why they keep rejecting it. The reason is "File name: invoice from supplier   D EE DISTRIBUTION"

Thank you.

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Seller_nRFmxiQg4EGrw

Do you have approval from the specific brands/rights holders for the products you are trying to sell?

Since you might be dealing with licensed items, you will probably need written authorization from the rights holder allowing you to list their products on Amazon.

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Cooper_Amazon

Good Evening @Seller_prZkcoyVzKsSp,

Thanks for following up and letting us know how you were able to resolve the issue.

If you'd like to, you can mark your response:

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Seller_prZkcoyVzKsSp
I found the solution, it was the name of the file, for some reason you have to rename the file to whatever brand you are trying to ungate like "Avengers invoice"
View post

as "Most helpful response" using the three dots in the upper right hand corner of your post just in case if other seller's find themselves in a similar situation, your answer will be right at the top. Your discussion will have a green checkmark when searched within the forums validating that the issue was resolved.

Hope you have a fantastic week! See you around again on the forums.

Cheers, Cooper_Amazon

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Seller_prZkcoyVzKsSp

Amazon rejecting invoices

Hello,

I bought a couple products from EE Distribution and I received a invoice from them, I tried to use it to ungate the products, but when I send the invoice I receive a email saying that it was not approved, I tried everything. I bought from a distributor, not the retailer, I scanned the invoice that I received, I do not know why they keep rejecting it. The reason is "File name: invoice from supplier   D EE DISTRIBUTION"

Thank you.

15 views
6 replies
Tags:Add a product, Listings
00
Reply
user profile

Amazon rejecting invoices

by Seller_prZkcoyVzKsSp

Hello,

I bought a couple products from EE Distribution and I received a invoice from them, I tried to use it to ungate the products, but when I send the invoice I receive a email saying that it was not approved, I tried everything. I bought from a distributor, not the retailer, I scanned the invoice that I received, I do not know why they keep rejecting it. The reason is "File name: invoice from supplier   D EE DISTRIBUTION"

Thank you.

Tags:Add a product, Listings
00
15 views
6 replies
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6 replies
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Seller_nRFmxiQg4EGrw

Do you have approval from the specific brands/rights holders for the products you are trying to sell?

Since you might be dealing with licensed items, you will probably need written authorization from the rights holder allowing you to list their products on Amazon.

00
user profile
Cooper_Amazon

Good Evening @Seller_prZkcoyVzKsSp,

Thanks for following up and letting us know how you were able to resolve the issue.

If you'd like to, you can mark your response:

user profile
Seller_prZkcoyVzKsSp
I found the solution, it was the name of the file, for some reason you have to rename the file to whatever brand you are trying to ungate like "Avengers invoice"
View post

as "Most helpful response" using the three dots in the upper right hand corner of your post just in case if other seller's find themselves in a similar situation, your answer will be right at the top. Your discussion will have a green checkmark when searched within the forums validating that the issue was resolved.

Hope you have a fantastic week! See you around again on the forums.

Cheers, Cooper_Amazon

00
There are no more posts to display
user profile
Seller_nRFmxiQg4EGrw

Do you have approval from the specific brands/rights holders for the products you are trying to sell?

Since you might be dealing with licensed items, you will probably need written authorization from the rights holder allowing you to list their products on Amazon.

00
user profile
Seller_nRFmxiQg4EGrw

Do you have approval from the specific brands/rights holders for the products you are trying to sell?

Since you might be dealing with licensed items, you will probably need written authorization from the rights holder allowing you to list their products on Amazon.

00
Reply
user profile
Cooper_Amazon

Good Evening @Seller_prZkcoyVzKsSp,

Thanks for following up and letting us know how you were able to resolve the issue.

If you'd like to, you can mark your response:

user profile
Seller_prZkcoyVzKsSp
I found the solution, it was the name of the file, for some reason you have to rename the file to whatever brand you are trying to ungate like "Avengers invoice"
View post

as "Most helpful response" using the three dots in the upper right hand corner of your post just in case if other seller's find themselves in a similar situation, your answer will be right at the top. Your discussion will have a green checkmark when searched within the forums validating that the issue was resolved.

Hope you have a fantastic week! See you around again on the forums.

Cheers, Cooper_Amazon

00
user profile
Cooper_Amazon

Good Evening @Seller_prZkcoyVzKsSp,

Thanks for following up and letting us know how you were able to resolve the issue.

If you'd like to, you can mark your response:

user profile
Seller_prZkcoyVzKsSp
I found the solution, it was the name of the file, for some reason you have to rename the file to whatever brand you are trying to ungate like "Avengers invoice"
View post

as "Most helpful response" using the three dots in the upper right hand corner of your post just in case if other seller's find themselves in a similar situation, your answer will be right at the top. Your discussion will have a green checkmark when searched within the forums validating that the issue was resolved.

Hope you have a fantastic week! See you around again on the forums.

Cheers, Cooper_Amazon

00
Reply
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