Phthalates test not required for rigid plastic - Amazon RISC thinks we need it
One of my listings was deactivated in peak Christmas sales due to CPSIA requirements. The testing report I uploaded contains all required testing but Amazon's RISC team refuses to reactivate it because there is no phthalates testing in the report.
However, these products are made of ABS, which as of 2017 is exempt from phthalates testing because phthalates are only used in soft plastic (Per Part 1308 (16 CFR 1308)). Googling it shows an exemption for ABS, PP, PE, and GPPS.
Has anyone been successful in convincing Amazon that their product is exempt based on the materials used? By Amazon's logic, our next kit's CPSIA testing will go from $1800 to $3500 if we have to get phthalates testing of every single BOM item.
Phthalates test not required for rigid plastic - Amazon RISC thinks we need it
One of my listings was deactivated in peak Christmas sales due to CPSIA requirements. The testing report I uploaded contains all required testing but Amazon's RISC team refuses to reactivate it because there is no phthalates testing in the report.
However, these products are made of ABS, which as of 2017 is exempt from phthalates testing because phthalates are only used in soft plastic (Per Part 1308 (16 CFR 1308)). Googling it shows an exemption for ABS, PP, PE, and GPPS.
Has anyone been successful in convincing Amazon that their product is exempt based on the materials used? By Amazon's logic, our next kit's CPSIA testing will go from $1800 to $3500 if we have to get phthalates testing of every single BOM item.
23 replies
Seller_sXhU9VrEdFS0f
@Manny_Amazonare you able to help with this issue? ASIN: B0D7SRQ1GJ. Case ID 16836263551. My forum account here is a different business than the one having this issue.
Thank you!
Manny_Amazon
Hello @Seller_sXhU9VrEdFS0f,
Thanks for posting here. I've reviewed the details of this issue and see that case 16836263551 is currently open with the Compliance team who is actively working on reviewing this for you. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.
Regards,
- Manny
Phthalates test not required for rigid plastic - Amazon RISC thinks we need it
One of my listings was deactivated in peak Christmas sales due to CPSIA requirements. The testing report I uploaded contains all required testing but Amazon's RISC team refuses to reactivate it because there is no phthalates testing in the report.
However, these products are made of ABS, which as of 2017 is exempt from phthalates testing because phthalates are only used in soft plastic (Per Part 1308 (16 CFR 1308)). Googling it shows an exemption for ABS, PP, PE, and GPPS.
Has anyone been successful in convincing Amazon that their product is exempt based on the materials used? By Amazon's logic, our next kit's CPSIA testing will go from $1800 to $3500 if we have to get phthalates testing of every single BOM item.
Phthalates test not required for rigid plastic - Amazon RISC thinks we need it
One of my listings was deactivated in peak Christmas sales due to CPSIA requirements. The testing report I uploaded contains all required testing but Amazon's RISC team refuses to reactivate it because there is no phthalates testing in the report.
However, these products are made of ABS, which as of 2017 is exempt from phthalates testing because phthalates are only used in soft plastic (Per Part 1308 (16 CFR 1308)). Googling it shows an exemption for ABS, PP, PE, and GPPS.
Has anyone been successful in convincing Amazon that their product is exempt based on the materials used? By Amazon's logic, our next kit's CPSIA testing will go from $1800 to $3500 if we have to get phthalates testing of every single BOM item.
Phthalates test not required for rigid plastic - Amazon RISC thinks we need it
One of my listings was deactivated in peak Christmas sales due to CPSIA requirements. The testing report I uploaded contains all required testing but Amazon's RISC team refuses to reactivate it because there is no phthalates testing in the report.
However, these products are made of ABS, which as of 2017 is exempt from phthalates testing because phthalates are only used in soft plastic (Per Part 1308 (16 CFR 1308)). Googling it shows an exemption for ABS, PP, PE, and GPPS.
Has anyone been successful in convincing Amazon that their product is exempt based on the materials used? By Amazon's logic, our next kit's CPSIA testing will go from $1800 to $3500 if we have to get phthalates testing of every single BOM item.
23 replies
23 replies
Seller_sXhU9VrEdFS0f
@Manny_Amazonare you able to help with this issue? ASIN: B0D7SRQ1GJ. Case ID 16836263551. My forum account here is a different business than the one having this issue.
Thank you!
Manny_Amazon
Hello @Seller_sXhU9VrEdFS0f,
Thanks for posting here. I've reviewed the details of this issue and see that case 16836263551 is currently open with the Compliance team who is actively working on reviewing this for you. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.
Regards,
- Manny
Seller_sXhU9VrEdFS0f
@Manny_Amazonare you able to help with this issue? ASIN: B0D7SRQ1GJ. Case ID 16836263551. My forum account here is a different business than the one having this issue.
Thank you!
Seller_sXhU9VrEdFS0f
@Manny_Amazonare you able to help with this issue? ASIN: B0D7SRQ1GJ. Case ID 16836263551. My forum account here is a different business than the one having this issue.
Thank you!
Manny_Amazon
Hello @Seller_sXhU9VrEdFS0f,
Thanks for posting here. I've reviewed the details of this issue and see that case 16836263551 is currently open with the Compliance team who is actively working on reviewing this for you. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.
Regards,
- Manny
Manny_Amazon
Hello @Seller_sXhU9VrEdFS0f,
Thanks for posting here. I've reviewed the details of this issue and see that case 16836263551 is currently open with the Compliance team who is actively working on reviewing this for you. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.
Regards,
- Manny
