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Seller_PFnWvCln7dM24

Action Needed: Update Renewed offers and condition types by March 13, 2024

I wanted to bring to your attention a recent communication I received from Amazon regarding proposed changes to how renewed products are listed on the platform. Is Amazon thinking about stopping promoting sellers who sell renewed products soon?

The proposed change involves relisting refurbished items under the category of "used-like new." This move would effectively place renewed items alongside cheaper, used products, undermining their value proposition. As a seller of renewed items, this shift would likely result in losing the buy box due to the higher price point of renewed products compared to used alternatives.

Moreover, Amazon is suggesting the deletion of all old listings following this transition. This action would strip renewed items of their competitive advantage over regular products, diminishing their visibility and potentially impacting sales.

"Hello,

You are receiving this email as you have active listings on Renewed electronic products. We are writing to inform you of upcoming changes to the Renewed detail pages, offer and ASIN listing procedures and actions you can take starting March 13, 2024, to take advantage of this new customer experience.

Amazon Renewed offers currently exist on independent ASINs, separate from the new, equivalent ASINs. We are excited to announce technical constraints have been eliminated to allow refurbished offers to now exist on the same ASIN detail page with all other new and used offers. We are making these changes because customers want to evaluate all available purchase options and price points on a single detail page. We also expect the increased visibility and discoverability for Renewed offers will increase customer interest in refurbished products. For ASINs where there is no new, equivalent ASIN, the Renewed offers will continue to exist on their current ASIN. With this new experience there will no longer be a need to create separate Renewed ASINs, except when there is no new-equivalent ASIN in the Amazon catalog. This new experience also means that Renewed ASINs will no longer be created with the CRACT tool, instead Renewed offers will be added to the new equivalent ASIN. In cases where there is no equivalent ASIN, you will use the standard Amazon ASIN process.

For this experience update, we will rollout these changes in phases. The first phase will be launched on March 31,2024, and includes only “Refurbished – Excellent” offers of electronics products (Speakers, Headphones) in the US store. This phase will NOT include Apple/Beats products. The table below outlines action required and simple instructions. Please review this table and prepare to take actions. We ask for all changes to be made by May 15, 2024."

I'm curious to know if anyone else has received a similar email and what your thoughts are on this matter. Please share your experiences and insights.

144 views
19 replies
Tags:ASIN, Add a product, Buy Box, Detail page, Listings
20
Reply
user profile
Seller_PFnWvCln7dM24

Action Needed: Update Renewed offers and condition types by March 13, 2024

I wanted to bring to your attention a recent communication I received from Amazon regarding proposed changes to how renewed products are listed on the platform. Is Amazon thinking about stopping promoting sellers who sell renewed products soon?

The proposed change involves relisting refurbished items under the category of "used-like new." This move would effectively place renewed items alongside cheaper, used products, undermining their value proposition. As a seller of renewed items, this shift would likely result in losing the buy box due to the higher price point of renewed products compared to used alternatives.

Moreover, Amazon is suggesting the deletion of all old listings following this transition. This action would strip renewed items of their competitive advantage over regular products, diminishing their visibility and potentially impacting sales.

"Hello,

You are receiving this email as you have active listings on Renewed electronic products. We are writing to inform you of upcoming changes to the Renewed detail pages, offer and ASIN listing procedures and actions you can take starting March 13, 2024, to take advantage of this new customer experience.

Amazon Renewed offers currently exist on independent ASINs, separate from the new, equivalent ASINs. We are excited to announce technical constraints have been eliminated to allow refurbished offers to now exist on the same ASIN detail page with all other new and used offers. We are making these changes because customers want to evaluate all available purchase options and price points on a single detail page. We also expect the increased visibility and discoverability for Renewed offers will increase customer interest in refurbished products. For ASINs where there is no new, equivalent ASIN, the Renewed offers will continue to exist on their current ASIN. With this new experience there will no longer be a need to create separate Renewed ASINs, except when there is no new-equivalent ASIN in the Amazon catalog. This new experience also means that Renewed ASINs will no longer be created with the CRACT tool, instead Renewed offers will be added to the new equivalent ASIN. In cases where there is no equivalent ASIN, you will use the standard Amazon ASIN process.

For this experience update, we will rollout these changes in phases. The first phase will be launched on March 31,2024, and includes only “Refurbished – Excellent” offers of electronics products (Speakers, Headphones) in the US store. This phase will NOT include Apple/Beats products. The table below outlines action required and simple instructions. Please review this table and prepare to take actions. We ask for all changes to be made by May 15, 2024."

I'm curious to know if anyone else has received a similar email and what your thoughts are on this matter. Please share your experiences and insights.

144 views
19 replies
Tags:ASIN, Add a product, Buy Box, Detail page, Listings
20
Reply
19 replies
user profile
Seller_oe6s2LPo8nKHe

About buybox for Renewed items -- No answer yet.

Me:

"My question is: since Amazon Renewed listing will be removed and all renewed products will be shown under the ASIN of brand new items, together with used

Does this mean the Renewed item will no longer have its own buybox opportunity?

currently, Renewed item has its dedicated ASIN so that have its own buybox"

Amazon Renewed

"Hello again! Thanks for the question, currently this hasn't been directly addressed by our internal team, I will forward the question to our team and I will keep this case open. Once we receive a response from them I will contact you back with the information."

40
user profile
Seller_PFnWvCln7dM24

How did you get in touch with the Amazon Renewed department?

It appears that direct communication with Amazon's internal team and addressing the concerns of renewed sellers could help us prevent the removal of renewed listings in the future and safeguard our employees from layoffs.

10
user profile
Seller_YOXgyKpu3oJnU

I have been going back and forth with Amazon renewed a little today on these changes. We mostly sell in the Video Game categories so the first question pertains to that. I sent some follow up questions that should be applicable to everyone though. Below are the responses.

"I understand you have questions regarding the new behavior for Renewed listings.

Please note that video games, video game consoles and video game accessories are not part of the electronics category, they belong in their own "video_games" category. This category is not included in the change as of now.

Currently we do not have any concrete plan to expand further categories, however, if there is a change to the policy we will be informing all sellers through email."

"1. Will renewed have its own buy box separate from the "new" or "used" buy box?

In terms of Buybox, since the ASIN will be for Brand new, the buy box on the item will only show the New item and the rest of the conditions will show on the sidebar as the lowest offer price and not the best-selling option like it is today with Renewed Excellent.

2. Many listings in the renewed category have been upgraded with better pictures, and or better descriptions that are tailored more to the renewed condition. Will all of that be lost once these pages are combined or will it somehow reflect if the customer selects a renewed condition?

The detail pages are merged and the system will automatically consider all contributions (from the new and Renewed ASINs), the highest quality set of images will win. You will still be able to submit your image contributions. If they are not relfecting on the detail page you may contact us back to review the images of any set of ASINs you provide us with.

3. Will only renewed approved sellers still be able to sell in renewed condition? If so how does that effect current Used/Like New sellers?

Yes, only Renewed approved sellers will be able to list as Renewed. Renewed is not becoming Used-Like New. If you are an approved Renewed sellers using Used-Like new condition, “Refurbished-Excellent” will be shown as the condition to Customers which will be different from the Used offers. Additionally, these “Refurbished_Excellent” offers will be subject to quality enforcement."

30
user profile
Cooper_Amazon

Good Evening @Seller_PFnWvCln7dM24, @Seller_cxUYV6dCszXLY, @Seller_ZuOqYQzTJQvfp, @Seller_G7JTh7toRtMZC, @Seller_qtcrOMsXAQy6A,

I am working with one of our Amazon Renewed team members to provide everyone with more information about the email that you received regarding the condition type update. I will follow up with you once I hear back from them. Have a wonderful rest of the week.

Sincerely, Cooper_Amazon

30
user profile
Seller_ZuOqYQzTJQvfp

Did everyone see that email about them pausing this rollout!

I am glad we all expressed our concerns so they can think through all of the concerns brought up by us all over the last few weeks.

We feel relieved even if just temporarily and heard.

If anyone gets any other new insight please do share.

Take care everyone; we are in this boat together.

20
user profile
Cooper_Amazon

Good Afternoon @Seller_PFnWvCln7dM24, @Seller_cxUYV6dCszXLY, @Seller_ZuOqYQzTJQvfp, @Seller_G7JTh7toRtMZC, @Seller_qtcrOMsXAQy6A, @Seller_oe6s2LPo8nKHe, @Seller_YOXgyKpu3oJnU, I wanted to provide an update regarding the 'Action Needed: Update Renewed offers and condition types by March 13, 2024' email you received a few weeks ago.

The team is taking a step back and reevaluating the launch of the "new refurbished experience" at this time. You should have received another email recently sharing the following update below:

img

I do not have any further updates from the team at the moment. Thank you for following this discussion and sharing your feedback with the team regarding The Renewed Offer program. Hope everyone has a terrific rest of the week. Take care.

Sincerely, Cooper_Amazon

10
There are no more posts to display
user profile
Seller_PFnWvCln7dM24

Action Needed: Update Renewed offers and condition types by March 13, 2024

I wanted to bring to your attention a recent communication I received from Amazon regarding proposed changes to how renewed products are listed on the platform. Is Amazon thinking about stopping promoting sellers who sell renewed products soon?

The proposed change involves relisting refurbished items under the category of "used-like new." This move would effectively place renewed items alongside cheaper, used products, undermining their value proposition. As a seller of renewed items, this shift would likely result in losing the buy box due to the higher price point of renewed products compared to used alternatives.

Moreover, Amazon is suggesting the deletion of all old listings following this transition. This action would strip renewed items of their competitive advantage over regular products, diminishing their visibility and potentially impacting sales.

"Hello,

You are receiving this email as you have active listings on Renewed electronic products. We are writing to inform you of upcoming changes to the Renewed detail pages, offer and ASIN listing procedures and actions you can take starting March 13, 2024, to take advantage of this new customer experience.

Amazon Renewed offers currently exist on independent ASINs, separate from the new, equivalent ASINs. We are excited to announce technical constraints have been eliminated to allow refurbished offers to now exist on the same ASIN detail page with all other new and used offers. We are making these changes because customers want to evaluate all available purchase options and price points on a single detail page. We also expect the increased visibility and discoverability for Renewed offers will increase customer interest in refurbished products. For ASINs where there is no new, equivalent ASIN, the Renewed offers will continue to exist on their current ASIN. With this new experience there will no longer be a need to create separate Renewed ASINs, except when there is no new-equivalent ASIN in the Amazon catalog. This new experience also means that Renewed ASINs will no longer be created with the CRACT tool, instead Renewed offers will be added to the new equivalent ASIN. In cases where there is no equivalent ASIN, you will use the standard Amazon ASIN process.

For this experience update, we will rollout these changes in phases. The first phase will be launched on March 31,2024, and includes only “Refurbished – Excellent” offers of electronics products (Speakers, Headphones) in the US store. This phase will NOT include Apple/Beats products. The table below outlines action required and simple instructions. Please review this table and prepare to take actions. We ask for all changes to be made by May 15, 2024."

I'm curious to know if anyone else has received a similar email and what your thoughts are on this matter. Please share your experiences and insights.

144 views
19 replies
Tags:ASIN, Add a product, Buy Box, Detail page, Listings
20
Reply
user profile
Seller_PFnWvCln7dM24

Action Needed: Update Renewed offers and condition types by March 13, 2024

I wanted to bring to your attention a recent communication I received from Amazon regarding proposed changes to how renewed products are listed on the platform. Is Amazon thinking about stopping promoting sellers who sell renewed products soon?

The proposed change involves relisting refurbished items under the category of "used-like new." This move would effectively place renewed items alongside cheaper, used products, undermining their value proposition. As a seller of renewed items, this shift would likely result in losing the buy box due to the higher price point of renewed products compared to used alternatives.

Moreover, Amazon is suggesting the deletion of all old listings following this transition. This action would strip renewed items of their competitive advantage over regular products, diminishing their visibility and potentially impacting sales.

"Hello,

You are receiving this email as you have active listings on Renewed electronic products. We are writing to inform you of upcoming changes to the Renewed detail pages, offer and ASIN listing procedures and actions you can take starting March 13, 2024, to take advantage of this new customer experience.

Amazon Renewed offers currently exist on independent ASINs, separate from the new, equivalent ASINs. We are excited to announce technical constraints have been eliminated to allow refurbished offers to now exist on the same ASIN detail page with all other new and used offers. We are making these changes because customers want to evaluate all available purchase options and price points on a single detail page. We also expect the increased visibility and discoverability for Renewed offers will increase customer interest in refurbished products. For ASINs where there is no new, equivalent ASIN, the Renewed offers will continue to exist on their current ASIN. With this new experience there will no longer be a need to create separate Renewed ASINs, except when there is no new-equivalent ASIN in the Amazon catalog. This new experience also means that Renewed ASINs will no longer be created with the CRACT tool, instead Renewed offers will be added to the new equivalent ASIN. In cases where there is no equivalent ASIN, you will use the standard Amazon ASIN process.

For this experience update, we will rollout these changes in phases. The first phase will be launched on March 31,2024, and includes only “Refurbished – Excellent” offers of electronics products (Speakers, Headphones) in the US store. This phase will NOT include Apple/Beats products. The table below outlines action required and simple instructions. Please review this table and prepare to take actions. We ask for all changes to be made by May 15, 2024."

I'm curious to know if anyone else has received a similar email and what your thoughts are on this matter. Please share your experiences and insights.

144 views
19 replies
Tags:ASIN, Add a product, Buy Box, Detail page, Listings
20
Reply
user profile

Action Needed: Update Renewed offers and condition types by March 13, 2024

by Seller_PFnWvCln7dM24

I wanted to bring to your attention a recent communication I received from Amazon regarding proposed changes to how renewed products are listed on the platform. Is Amazon thinking about stopping promoting sellers who sell renewed products soon?

The proposed change involves relisting refurbished items under the category of "used-like new." This move would effectively place renewed items alongside cheaper, used products, undermining their value proposition. As a seller of renewed items, this shift would likely result in losing the buy box due to the higher price point of renewed products compared to used alternatives.

Moreover, Amazon is suggesting the deletion of all old listings following this transition. This action would strip renewed items of their competitive advantage over regular products, diminishing their visibility and potentially impacting sales.

"Hello,

You are receiving this email as you have active listings on Renewed electronic products. We are writing to inform you of upcoming changes to the Renewed detail pages, offer and ASIN listing procedures and actions you can take starting March 13, 2024, to take advantage of this new customer experience.

Amazon Renewed offers currently exist on independent ASINs, separate from the new, equivalent ASINs. We are excited to announce technical constraints have been eliminated to allow refurbished offers to now exist on the same ASIN detail page with all other new and used offers. We are making these changes because customers want to evaluate all available purchase options and price points on a single detail page. We also expect the increased visibility and discoverability for Renewed offers will increase customer interest in refurbished products. For ASINs where there is no new, equivalent ASIN, the Renewed offers will continue to exist on their current ASIN. With this new experience there will no longer be a need to create separate Renewed ASINs, except when there is no new-equivalent ASIN in the Amazon catalog. This new experience also means that Renewed ASINs will no longer be created with the CRACT tool, instead Renewed offers will be added to the new equivalent ASIN. In cases where there is no equivalent ASIN, you will use the standard Amazon ASIN process.

For this experience update, we will rollout these changes in phases. The first phase will be launched on March 31,2024, and includes only “Refurbished – Excellent” offers of electronics products (Speakers, Headphones) in the US store. This phase will NOT include Apple/Beats products. The table below outlines action required and simple instructions. Please review this table and prepare to take actions. We ask for all changes to be made by May 15, 2024."

I'm curious to know if anyone else has received a similar email and what your thoughts are on this matter. Please share your experiences and insights.

Tags:ASIN, Add a product, Buy Box, Detail page, Listings
20
144 views
19 replies
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19 replies
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user profile
Seller_oe6s2LPo8nKHe

About buybox for Renewed items -- No answer yet.

Me:

"My question is: since Amazon Renewed listing will be removed and all renewed products will be shown under the ASIN of brand new items, together with used

Does this mean the Renewed item will no longer have its own buybox opportunity?

currently, Renewed item has its dedicated ASIN so that have its own buybox"

Amazon Renewed

"Hello again! Thanks for the question, currently this hasn't been directly addressed by our internal team, I will forward the question to our team and I will keep this case open. Once we receive a response from them I will contact you back with the information."

40
user profile
Seller_PFnWvCln7dM24

How did you get in touch with the Amazon Renewed department?

It appears that direct communication with Amazon's internal team and addressing the concerns of renewed sellers could help us prevent the removal of renewed listings in the future and safeguard our employees from layoffs.

10
user profile
Seller_YOXgyKpu3oJnU

I have been going back and forth with Amazon renewed a little today on these changes. We mostly sell in the Video Game categories so the first question pertains to that. I sent some follow up questions that should be applicable to everyone though. Below are the responses.

"I understand you have questions regarding the new behavior for Renewed listings.

Please note that video games, video game consoles and video game accessories are not part of the electronics category, they belong in their own "video_games" category. This category is not included in the change as of now.

Currently we do not have any concrete plan to expand further categories, however, if there is a change to the policy we will be informing all sellers through email."

"1. Will renewed have its own buy box separate from the "new" or "used" buy box?

In terms of Buybox, since the ASIN will be for Brand new, the buy box on the item will only show the New item and the rest of the conditions will show on the sidebar as the lowest offer price and not the best-selling option like it is today with Renewed Excellent.

2. Many listings in the renewed category have been upgraded with better pictures, and or better descriptions that are tailored more to the renewed condition. Will all of that be lost once these pages are combined or will it somehow reflect if the customer selects a renewed condition?

The detail pages are merged and the system will automatically consider all contributions (from the new and Renewed ASINs), the highest quality set of images will win. You will still be able to submit your image contributions. If they are not relfecting on the detail page you may contact us back to review the images of any set of ASINs you provide us with.

3. Will only renewed approved sellers still be able to sell in renewed condition? If so how does that effect current Used/Like New sellers?

Yes, only Renewed approved sellers will be able to list as Renewed. Renewed is not becoming Used-Like New. If you are an approved Renewed sellers using Used-Like new condition, “Refurbished-Excellent” will be shown as the condition to Customers which will be different from the Used offers. Additionally, these “Refurbished_Excellent” offers will be subject to quality enforcement."

30
user profile
Cooper_Amazon

Good Evening @Seller_PFnWvCln7dM24, @Seller_cxUYV6dCszXLY, @Seller_ZuOqYQzTJQvfp, @Seller_G7JTh7toRtMZC, @Seller_qtcrOMsXAQy6A,

I am working with one of our Amazon Renewed team members to provide everyone with more information about the email that you received regarding the condition type update. I will follow up with you once I hear back from them. Have a wonderful rest of the week.

Sincerely, Cooper_Amazon

30
user profile
Seller_ZuOqYQzTJQvfp

Did everyone see that email about them pausing this rollout!

I am glad we all expressed our concerns so they can think through all of the concerns brought up by us all over the last few weeks.

We feel relieved even if just temporarily and heard.

If anyone gets any other new insight please do share.

Take care everyone; we are in this boat together.

20
user profile
Cooper_Amazon

Good Afternoon @Seller_PFnWvCln7dM24, @Seller_cxUYV6dCszXLY, @Seller_ZuOqYQzTJQvfp, @Seller_G7JTh7toRtMZC, @Seller_qtcrOMsXAQy6A, @Seller_oe6s2LPo8nKHe, @Seller_YOXgyKpu3oJnU, I wanted to provide an update regarding the 'Action Needed: Update Renewed offers and condition types by March 13, 2024' email you received a few weeks ago.

The team is taking a step back and reevaluating the launch of the "new refurbished experience" at this time. You should have received another email recently sharing the following update below:

img

I do not have any further updates from the team at the moment. Thank you for following this discussion and sharing your feedback with the team regarding The Renewed Offer program. Hope everyone has a terrific rest of the week. Take care.

Sincerely, Cooper_Amazon

10
There are no more posts to display
user profile
Seller_oe6s2LPo8nKHe

About buybox for Renewed items -- No answer yet.

Me:

"My question is: since Amazon Renewed listing will be removed and all renewed products will be shown under the ASIN of brand new items, together with used

Does this mean the Renewed item will no longer have its own buybox opportunity?

currently, Renewed item has its dedicated ASIN so that have its own buybox"

Amazon Renewed

"Hello again! Thanks for the question, currently this hasn't been directly addressed by our internal team, I will forward the question to our team and I will keep this case open. Once we receive a response from them I will contact you back with the information."

40
user profile
Seller_oe6s2LPo8nKHe

About buybox for Renewed items -- No answer yet.

Me:

"My question is: since Amazon Renewed listing will be removed and all renewed products will be shown under the ASIN of brand new items, together with used

Does this mean the Renewed item will no longer have its own buybox opportunity?

currently, Renewed item has its dedicated ASIN so that have its own buybox"

Amazon Renewed

"Hello again! Thanks for the question, currently this hasn't been directly addressed by our internal team, I will forward the question to our team and I will keep this case open. Once we receive a response from them I will contact you back with the information."

40
Reply
user profile
Seller_PFnWvCln7dM24

How did you get in touch with the Amazon Renewed department?

It appears that direct communication with Amazon's internal team and addressing the concerns of renewed sellers could help us prevent the removal of renewed listings in the future and safeguard our employees from layoffs.

10
user profile
Seller_PFnWvCln7dM24

How did you get in touch with the Amazon Renewed department?

It appears that direct communication with Amazon's internal team and addressing the concerns of renewed sellers could help us prevent the removal of renewed listings in the future and safeguard our employees from layoffs.

10
Reply
user profile
Seller_YOXgyKpu3oJnU

I have been going back and forth with Amazon renewed a little today on these changes. We mostly sell in the Video Game categories so the first question pertains to that. I sent some follow up questions that should be applicable to everyone though. Below are the responses.

"I understand you have questions regarding the new behavior for Renewed listings.

Please note that video games, video game consoles and video game accessories are not part of the electronics category, they belong in their own "video_games" category. This category is not included in the change as of now.

Currently we do not have any concrete plan to expand further categories, however, if there is a change to the policy we will be informing all sellers through email."

"1. Will renewed have its own buy box separate from the "new" or "used" buy box?

In terms of Buybox, since the ASIN will be for Brand new, the buy box on the item will only show the New item and the rest of the conditions will show on the sidebar as the lowest offer price and not the best-selling option like it is today with Renewed Excellent.

2. Many listings in the renewed category have been upgraded with better pictures, and or better descriptions that are tailored more to the renewed condition. Will all of that be lost once these pages are combined or will it somehow reflect if the customer selects a renewed condition?

The detail pages are merged and the system will automatically consider all contributions (from the new and Renewed ASINs), the highest quality set of images will win. You will still be able to submit your image contributions. If they are not relfecting on the detail page you may contact us back to review the images of any set of ASINs you provide us with.

3. Will only renewed approved sellers still be able to sell in renewed condition? If so how does that effect current Used/Like New sellers?

Yes, only Renewed approved sellers will be able to list as Renewed. Renewed is not becoming Used-Like New. If you are an approved Renewed sellers using Used-Like new condition, “Refurbished-Excellent” will be shown as the condition to Customers which will be different from the Used offers. Additionally, these “Refurbished_Excellent” offers will be subject to quality enforcement."

30
user profile
Seller_YOXgyKpu3oJnU

I have been going back and forth with Amazon renewed a little today on these changes. We mostly sell in the Video Game categories so the first question pertains to that. I sent some follow up questions that should be applicable to everyone though. Below are the responses.

"I understand you have questions regarding the new behavior for Renewed listings.

Please note that video games, video game consoles and video game accessories are not part of the electronics category, they belong in their own "video_games" category. This category is not included in the change as of now.

Currently we do not have any concrete plan to expand further categories, however, if there is a change to the policy we will be informing all sellers through email."

"1. Will renewed have its own buy box separate from the "new" or "used" buy box?

In terms of Buybox, since the ASIN will be for Brand new, the buy box on the item will only show the New item and the rest of the conditions will show on the sidebar as the lowest offer price and not the best-selling option like it is today with Renewed Excellent.

2. Many listings in the renewed category have been upgraded with better pictures, and or better descriptions that are tailored more to the renewed condition. Will all of that be lost once these pages are combined or will it somehow reflect if the customer selects a renewed condition?

The detail pages are merged and the system will automatically consider all contributions (from the new and Renewed ASINs), the highest quality set of images will win. You will still be able to submit your image contributions. If they are not relfecting on the detail page you may contact us back to review the images of any set of ASINs you provide us with.

3. Will only renewed approved sellers still be able to sell in renewed condition? If so how does that effect current Used/Like New sellers?

Yes, only Renewed approved sellers will be able to list as Renewed. Renewed is not becoming Used-Like New. If you are an approved Renewed sellers using Used-Like new condition, “Refurbished-Excellent” will be shown as the condition to Customers which will be different from the Used offers. Additionally, these “Refurbished_Excellent” offers will be subject to quality enforcement."

30
Reply
user profile
Cooper_Amazon

Good Evening @Seller_PFnWvCln7dM24, @Seller_cxUYV6dCszXLY, @Seller_ZuOqYQzTJQvfp, @Seller_G7JTh7toRtMZC, @Seller_qtcrOMsXAQy6A,

I am working with one of our Amazon Renewed team members to provide everyone with more information about the email that you received regarding the condition type update. I will follow up with you once I hear back from them. Have a wonderful rest of the week.

Sincerely, Cooper_Amazon

30
user profile
Cooper_Amazon

Good Evening @Seller_PFnWvCln7dM24, @Seller_cxUYV6dCszXLY, @Seller_ZuOqYQzTJQvfp, @Seller_G7JTh7toRtMZC, @Seller_qtcrOMsXAQy6A,

I am working with one of our Amazon Renewed team members to provide everyone with more information about the email that you received regarding the condition type update. I will follow up with you once I hear back from them. Have a wonderful rest of the week.

Sincerely, Cooper_Amazon

30
Reply
user profile
Seller_ZuOqYQzTJQvfp

Did everyone see that email about them pausing this rollout!

I am glad we all expressed our concerns so they can think through all of the concerns brought up by us all over the last few weeks.

We feel relieved even if just temporarily and heard.

If anyone gets any other new insight please do share.

Take care everyone; we are in this boat together.

20
user profile
Seller_ZuOqYQzTJQvfp

Did everyone see that email about them pausing this rollout!

I am glad we all expressed our concerns so they can think through all of the concerns brought up by us all over the last few weeks.

We feel relieved even if just temporarily and heard.

If anyone gets any other new insight please do share.

Take care everyone; we are in this boat together.

20
Reply
user profile
Cooper_Amazon

Good Afternoon @Seller_PFnWvCln7dM24, @Seller_cxUYV6dCszXLY, @Seller_ZuOqYQzTJQvfp, @Seller_G7JTh7toRtMZC, @Seller_qtcrOMsXAQy6A, @Seller_oe6s2LPo8nKHe, @Seller_YOXgyKpu3oJnU, I wanted to provide an update regarding the 'Action Needed: Update Renewed offers and condition types by March 13, 2024' email you received a few weeks ago.

The team is taking a step back and reevaluating the launch of the "new refurbished experience" at this time. You should have received another email recently sharing the following update below:

img

I do not have any further updates from the team at the moment. Thank you for following this discussion and sharing your feedback with the team regarding The Renewed Offer program. Hope everyone has a terrific rest of the week. Take care.

Sincerely, Cooper_Amazon

10
user profile
Cooper_Amazon

Good Afternoon @Seller_PFnWvCln7dM24, @Seller_cxUYV6dCszXLY, @Seller_ZuOqYQzTJQvfp, @Seller_G7JTh7toRtMZC, @Seller_qtcrOMsXAQy6A, @Seller_oe6s2LPo8nKHe, @Seller_YOXgyKpu3oJnU, I wanted to provide an update regarding the 'Action Needed: Update Renewed offers and condition types by March 13, 2024' email you received a few weeks ago.

The team is taking a step back and reevaluating the launch of the "new refurbished experience" at this time. You should have received another email recently sharing the following update below:

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I do not have any further updates from the team at the moment. Thank you for following this discussion and sharing your feedback with the team regarding The Renewed Offer program. Hope everyone has a terrific rest of the week. Take care.

Sincerely, Cooper_Amazon

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