How to reactivate inactive account?
My seller account was deactivated due to inactivity - I haven't used it in a couple of years but would like to begin again. When I login to the account and click on the Reactivate Account button, I receive an email advising me to 'Begin Verification for North America (and Australia)' which navigates me back to the Account Overview screen with the original Reactivate Account button which then just circles back to resending me the verification links email and back to my account over and over again. I cannot access the "Account Health" page nor is there any "Contact Us" option anywhere. I see that others have had this same issue, but none of the resolutions are helping me out. Please advise!
How to reactivate inactive account?
My seller account was deactivated due to inactivity - I haven't used it in a couple of years but would like to begin again. When I login to the account and click on the Reactivate Account button, I receive an email advising me to 'Begin Verification for North America (and Australia)' which navigates me back to the Account Overview screen with the original Reactivate Account button which then just circles back to resending me the verification links email and back to my account over and over again. I cannot access the "Account Health" page nor is there any "Contact Us" option anywhere. I see that others have had this same issue, but none of the resolutions are helping me out. Please advise!
1 reply
Josh_Amazon
Hello @Seller_Cd8UVBlC2OHz1,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand your frustration with the reactivation process for your dormant account. To proceed with the reactivation process, please navigate to the Account Info section in Seller Central. From there, click on the Reactivate Account button and update all requested information. This should allow you to proceed with the reactivation process. If you continue to encounter issues after following these steps, please contact Seller Support for personalized assistance with your account reactivation.
Best regards,
Josh
