Just to go ahead and clarify, are you an authorized seller of the Safgumjel brand? (Meaning that you have a written Letter of Authorization from them to sell their products on Amazon?)
I notice that other items in their store are also unavailable at the moment; if you are relying on the brand's compliance, are you sure that they are up to date on the current requirements? If they are not, that could be affecting you, regardless of whether or not you are an authorized seller.
What happens when you click on the Request approval button? Follow the instructions.
Hello @Seller_CMvVOXPust6wH,
Thanks for posting to the Forums. Amazon requires approval to sell in many categories, brands, and products and in some instances restrictions and policies change. While you may have been approved in the past, as the Amazon catalog grows, we continuously make new determinations on which products should be restricted, which is based on a number of factors. Amazon does this to ensure authenticity and customer satisfaction.
For this reason, you may be required to gain approval to sell certain products. You can see if there's an option to apply to sell through Seller Central, going to Catalog>Add a Product. Next, find the ASIN you would like to sell and then apply to sell if there is an option.
You will find more details about this using the resources below:
Products that require approval
Invoice requirements for when you apply to sell
Regards,
- Manny
Hello, I have the same problem as you. Have you solved it? How can we solve the problem as soon as possible? Would you like to help us understand how to proceed next? Thank you very much for your patience in reading.
Hello @Seller_CMvVOXPust6wH
Did you receive the email from Amazon regarding restrictions on your account for dietary supplement products or did you received any product policy violation on your account in the past that leads towards this restriction?
I have just checked the same product you were complaining about is activated and found you are selling now. How have you resolved the issue with Amazon? As we are in the same boat we received the email from Amazon and they have restricted my existing listings falling under this category.