My most popular custom items keep going out of stock after1 sells, even with quantities higher than 12
Is anyone else having this issue?
(What do you need help with?
Several of my listings keep going out of stock when one sells, but inventory is calculated at a higher number, example 12, but one sells and it goes to sold out.
Ihave included the ASINs that I know it happened to, there was 8 in the list, but I can't remember the others.
What steps have you taken already?
I have updated thelistings with the inventory I have available but one sells an it goes right back to sold out. )
This is happening now for three days.
Today it took almost 2hours before it weirdly put it out of stock again. I put it at 12 yesterday, 1 sold today, and then almost 2hours later it moved to sold out.
This is happening with listings with customizations.
My most popular custom items keep going out of stock after1 sells, even with quantities higher than 12
Is anyone else having this issue?
(What do you need help with?
Several of my listings keep going out of stock when one sells, but inventory is calculated at a higher number, example 12, but one sells and it goes to sold out.
Ihave included the ASINs that I know it happened to, there was 8 in the list, but I can't remember the others.
What steps have you taken already?
I have updated thelistings with the inventory I have available but one sells an it goes right back to sold out. )
This is happening now for three days.
Today it took almost 2hours before it weirdly put it out of stock again. I put it at 12 yesterday, 1 sold today, and then almost 2hours later it moved to sold out.
This is happening with listings with customizations.
1 reply
Joey_Amazon
Hello @Seller_JcZUL9DSkmMCk,
Appreciate you posting here at the Handmade group.
Based on the information you have shared the best next step would be to file a case with Seller Support, please be sure to share all the details associated with this issue.
If you have done so, please share the Case ID here.
