Product Authenticity Customer Complaints (Customer Removes Feedback)
Does the Product Authenticity Customer Complaints come off automatically if the Customer/Buyer retracts their feedback or is found to be in violation of Amazon's policy?
Or
Does the Product Authenticity Customer Complaints remain even if the Customer/Buyer's feedback was retracted or removed by Amazon?
Thank you for any help.
11 replies
Seller_p5Dbz5RBsOSzf
@Stevie_Amazon
@Glenn_Amazon
@Atlas_Amazon
@Roberto_Amazon
@Tatiana_Amazon
Atlas_Amazon
Hello @Seller_p5Dbz5RBsOSzf
I understand you are looking to understand what occurs with customer complaints if the feedback is in violation or removed by our team. We would recommend compiling the information or messaging that you have showing this for appealing authenticity complaint. Is this something you are currently attempting to address?
We will require more information to be able to better understand this concern. Could you provide more details regarding your situation?
We would ask you continue to utilize this thread for continued support.
Best,
Atlas
