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Amazon changed my account from Pro to Individual
I received an email from amazon saying that my request to change from a pro selling account to an individual account had successfully been done. I have been a pro member for 2 years
WE DID NOT MAKE THIS REQUEST. AMAZON HAVE DONE THIS WITHOUT OUR CONSENT
AS A RESULT MY LIFE IS BEING RUINED.
- We can't send our December stock into amazon cause they dont allow it on an individual account
- We have lost all our reporting access
- We are being charged $1 per sale instead of the monthly pro membership fee. Which means amazon is stealing thousands and thousands of dollars from us
I keep on getting told the issue has been escalated but if it goes on any longer I will not have time to send our december stock into amazon which will destroy our business.
THIS IS NOT A JOKE. FIX IT NOW - CASE NUMBER 16599121301
4 replies
Seller_kIukTwdhvntAp
"Amazon changed my account from Pro to Individual "
So, change it back!
Connor_Amazon
Hi @Seller_BvhgRGz1H94Pk
Connor from Amazon here, thanks for reaching out.
I do see that our partner team is working on case 16599121301 right now for you. I have marked it high priority but I can't escalate it any further at this time.
Our partner team will reach out to you as soon as they have an update from our tech team.
We appreciate your patience,
Connor
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