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Amazon FBA for amazon renewed program
I am new to this amazon renewed program I want to know if the FBA have a special process for return. Been selling on amazon for years many times i got return item thats not my item. but for the renewed program i guess i am selling higher values items. does anyone got buyer scam
1 reply
Christine_Amazon
Hello @Seller_3pxpfkW1LoKyh
Christine here from Amazon Forums.
I am sorry to see you had this terrible experience.
Please know that as per our FBA customer returns policy, sometimes a customer is refunded for your item, but the item isn’t returned to a fulfillment center within 60 days of the refund. When this situation occurs, in most cases we’ll charge the customer and reimburse you.
You can also check FBA inventory reimbursement policy: Customer return claims for more information.
Christine.
